Ratings based on 979 Verified Reviews
4.1 Room cleanliness
4.3 Service & staff
4.1 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 20 Nov 2024
Not really good!
by A verified traveler
Posted 19 Nov 2024
Pros: located in the heart of Ortigas, this hotel is connected to a mall so you don’t have to go out in case you need to run errands or buy groceries. The basement parking is free with in and out accessibility and the service is impeccable. This is located near EDSA, so it is convenient to go to different cities via car.
Cons: outdated hotel. I remember this hotel existed since I was a kid so that is over 30 years ago. There are molds on the bathtub grout and it smells like sewage. The room is also masked with a nice scent but when I slept with the ac off, you can smell that old musky scent. The towels are thin and rough and one even had a hole on it. The couch had a visible stain on it.
by A verified traveler from San Jose
Posted 19 Nov 2024
Except for our reservation mixed — we reserved a room with a king sized bed, they tried to upsell us with a suite; we ended up a room with a queen size bed—- everything was excellent
by A verified traveler
Posted 19 Nov 2024
Staff friendliness and service was excellent.
by A verified traveler
Posted 14 Nov 2024
Awesome!
by A verified traveler
Posted 10 Nov 2024
by A verified traveler
Posted 9 Nov 2024
Beautiful place
by A verified traveler
Posted 5 Nov 2024
Bea was great handling my concern
by A verified traveler
Posted 31 Oct 2024
convenience to shpping and restaurants
by A verified traveler from Calgary
Posted 25 Oct 2024
Very approachable and accommodating staff especially housekeeping and the security team.
