Ratings based on 118 Verified Reviews
4.8 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 10 Nov 2024
We stayed for 4nights with 2 kids in the standard room. The rooms are now dated and requires refurbishment specially the bathrooms. Overall, good facilities, food and staff. A la crate restaurants always busy and need to use the app. A lot facilities are chargeable such as tennis courts, indoor pool tables and bowling areas which could be inclusive. Simple things like an iron board are also chargeable which was a further let down.
Comment from Hotel Management
11 Nov 2024 by Holiday Village Türkiye, Hotel Management
Dear Ashish,Thank you for taking the time to share your experience with us. We’re delighted to hear that you enjoyed our facilities, food, and the hospitality of our team during your stay. Your comments will help us as we continue to improve our accommodations, we’ll take your suggestions into consideration as we strive to enhance the guest experience.We hope to have the opportunity to welcome you back in the future and provide an even better experience.Warmest regards,Erol AkkuşGeneral Manager
by A verified traveler
Posted 30 Oct 2024
Excellent hotel, staff, service and food. Rooms are lovely, clean and comfortable.
Comment from Hotel Management
30 Oct 2024 by Holiday Village Türkiye, Hotel Management
Dear Trudi,Thank you so much for your fantastic feedback! We’re thrilled to hear that you enjoyed our hotel, team, service, and food. It’s wonderful to know that you found the rooms clean and comfortable.We hope to welcome you back for another excellent stay soon!Warmest regards,Erol AkkuşGeneral Manager
by A verified traveler
Posted 24 Oct 2024
Nice place but definitely a family place so less good for other traveller types and a bit isolated so if you want bars and clubs, maybe not
Comment from Hotel Management
26 Oct 2024 by Holiday Village Türkiye, Hotel Management
Dear Martin,Thank you for your feedback! We’re glad you enjoyed your stay and appreciate your insights about our family-friendly atmosphere. We understand that our resort caters primarily to families, and we strive to create a welcoming environment for all our guests. Your comments will help us better communicate our offerings to future guests.Thank you for sharing your experience, and we hope to welcome you back for another visit!Kind regards,Erol AkkuşGeneral Manager
by A verified traveler
Posted 22 Oct 2024
It was as expected from the reviews I'd read. Amazing buffet, great staff and a well kept resort although the rooms slightly dated.
We travelled as a couple and it's very much a family with kids hotel.
The entertainment from the pool over the loud speaker could be heard from everywhere, unfortunately there wasn't a quiet spot and it seemed even louder down by the beach than the pool next to it. We weren't too bothered- thank goodness for headphones, but it would have been nice to have some child free pool area during the day.
Evening entertainment in the evening for the adults was good, even though we'd had an email saying not all activities were running due to it being end of season.
Weather was good, had a morning of it being overcast and a couple of evenings that were quite windy so need a hoody on to stay outside.
Staff really helpful and enjoyed a trip to the local town for a couple of drinks and some clothes shopping.
Comment from Hotel Management
26 Oct 2024 by Holiday Village Türkiye, Hotel Management
Dear Katrina,Thank you for your thoughtful feedback! We’re delighted to hear that our buffet, team, and well-kept resort met your expectations. It’s great to know you enjoyed the evening entertainment and had a chance to explore the local town.Your feedback will help us consider options for a more relaxing atmosphere in the future.Thank you for sharing your experience, and we hope to welcome you back for another enjoyable stay!Kind regards,Erol AkkuşGeneral Manager
by A verified traveler
Posted 21 Oct 2024
Rooms were big enough for 4 with partition doors Huge selection on delicious foods to suit even fussy eaters The grounds were immaculate well kept with lots of space to be away from the noise if it’s peace you need there are many pools some slides games arcade archery beach all on site the outside was stunning lots of stuff for kids & teens babies staff are friendly maids keep the place gleaming shops on site ny only negative is some of these shops rip you off big time so make sure you have toiletries suncream & lighters as it’s v expensive to buy in the shops but you don’t have much choice as local shops are 1 mile walk both ways down and up the mountain so this place provides everything apart from toothpaste shampoo & conditioner they just have a soap dispenser the entertainment every evening was a laugh I a was a solo traveller and I loved it next time I will bring my teens !
Comment from Hotel Management
22 Oct 2024 by Holiday Village Türkiye, Hotel Management
Dear Corinne,Thank you so much for your thoughtful and detailed review! We’re thrilled to hear that you enjoyed your stay and found our spacious rooms, diverse dining options, and beautiful grounds to your liking. It’s great to know that our facilities kept you entertained and that you felt well taken care of by our friendly team. Shops are not controlled by us, 3rd party. There are also shops in the town of Sarıgerme and it is always up to our guests where to make shopping.We’re delighted that you’re planning to return with your teens next time! We look forward to welcoming you back for another fantastic experience.Warmest regards,Erol Akkuş General Manager
by A verified traveler
Posted 21 Sep 2024
It was a great holiday
I hope we will there next year too
Comment from Hotel Management
23 Sep 2024 by Holiday Village Türkiye, Hotel Management
Dear Senasu,Thank you for your kind words! We’re so glad to hear you had a wonderful holiday and would love to welcome you back next year.We look forward to making your next stay just as memorable!Warmest regards,Erol AkkuşGeneral Manager
by A verified traveler
Posted 12 Sep 2024
Beach was short of facilities.. you had to walk for some distance to get some water. Also no lighting in night
Comment from Hotel Management
14 Sep 2024 by Holiday Village Türkiye, Hotel Management
Dear Maher,Thank you for sharing your feedback about your recent stay. We’re glad to hear that you enjoyed your overall experience with us. Our beach is a natural area for Caretta-Caretta turtles hatchings and it’s under the protection of the Government, the closest bar is just across the beach.Thank you again for your valuable input. We hope to have the opportunity to welcome you back and provide an even better experience in the future.Warmest regards,Erol AkkuşGeneral Manager
by A verified traveler
Posted 7 Sep 2024
Fabulous holiday
Comment from Hotel Management
8 Sep 2024 by Holiday Village Türkiye, Hotel Management
Dear Stacey,Thank you so much for your kind words! We’re thrilled to hear that you had a fabulous holiday with us. It’s always rewarding to know our guests had a memorable experience.We look forward to welcoming you back for another fantastic stay!Best regards,Erol AkkuşGeneral Manager
by A verified traveler
Posted 1 Sep 2024
Comment from Hotel Management
2 Sep 2024 by Holiday Village Türkiye, Hotel Management
Thank you very much!
by A verified traveler
Posted 29 Aug 2024
We had a generally good experience at this resort. The kids absolutely loved the pool and water slides, which kept them entertained throughout our stay. The food was also good, definitely better than what we've encountered at similar resorts. The room was clean, and we enjoyed the variety of pools—there were about 5-6 in total—and the quiet, well-maintained sandy beach.However, our experience at the reception was disappointing. The staff member we dealt with at reception was grumpy and unfriendly, showing little interest in helping guests. We paid for a late check-out the evening before our departure, but when our flight got rescheduled to an earlier time the next morning, they refused to refund the fee. At the time of payment, there was no mention that it was non-refundable, which left a sour taste on an otherwise pleasant stay.In summary, it's a great place for families with kids, but the reception service could definitely use some improvement.
Comment from Hotel Management
2 Sep 2024 by Holiday Village Türkiye, Hotel Management
Dear Majid,Thank you for sharing your feedback. I'm glad to hear that you and your kids enjoyed the pools, water slides, and the overall quality of the food and beach. It's wonderful to know that these aspects contributed positively to your stay. We are truly sorry to hear about your experience at the reception. We strive to ensure that all our guests receive helpful and friendly service. We’ll be sure to share your comments with our management team to address these concerns and improve our service. We hope to have the opportunity to welcome you back in the future and provide a more seamless experience.Kind regards,Erol AkkuşGeneral Manager
