Ratings based on 57 Verified Reviews
3.9 Room cleanliness
3.9 Service & staff
3.9 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 17 Sep 2024
Area fantastic. Pool beautiful. Good location.
Room was not very clean.
There for 1 week no clean
Asking for fresh towels and toilet roll every other day.
Breakfast was ok
by A verified traveler
Posted 27 Jun 2024 on Hotels
by A verified traveler
Posted 27 Jun 2024 on Hotels
by A verified traveler
Posted 23 Jun 2024 on Hotels
by A verified traveler
Filthy health hazard
Posted 11 Jun 2024 on HotelsThe room had black mold all over the wall, there was limescale on the tap handles (I didn’t think that was possible) and there was blood on the bed sheet. Needless to say I checked back out 5 minutes later and stayed elsewhere.
by A verified traveler
Posted 25 Apr 2024 on Hotels
Great place to stay in.
by A verified traveler
Posted 4 Apr 2024 on Hotels
by A verified traveler
Posted 6 Nov 2023
Thanks
by A verified traveler
Avoid!
Posted 17 Sep 2023 on HotelsA tired looking hotel very near the centre of Sarigerme village. Cleaning was very ad hoc to the point of almost being non-existent. No facilities, but the supermarkets, bars and restaurants are very close. Staff are noticably uninterested and ignorant.
by A verified traveler
Posted 9 Sep 2023
I chose this hotel due to good reviews and location, as I was a lone female traveller, I was disappointed.
I arrived at 1.30am and was told that the room wasn’t ready, it was being cleaned. I waited 10 minutes and went up to the room on the 3rd floor. The room wasn’t clean, there was a water bottle lid on the side, the bathroom bin was full of rubbish, hair in the bathroom sink and the bedding wasn’t clean. I told the receptionist the following morning, who promised to get it sorted. Luckily, I was in the room when the housekeepers came and they were surprised that I asked them to clean and change the bedding, obviously, my message hadn’t been passed on. The bedding was changed, the bin emptied and I was given clean towels. This was the only time in 5 days that the room was thoroughly cleaned, bedding changed or clean towels.
I had issues with the toilet 2 days in a row, which weren’t immediately fixed.
The room was small, although fine for 1 person, it had half a wardrobe next to a slopping wall, which I hit my head on every time I went to get my clothes!