Ratings based on 66 Verified Reviews
4.1 Room cleanliness
4.0 Service & staff
3.8 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 16 Jun 2024
by A verified traveler
Posted 2 Jun 2024
Extremely ridiculous check in process. Sent to 3 different properties to check in via someone on WhatsApp who randomly messaged me. Delayed check in process by 1.5 hours. Hotel is not a hotel its rooms above a cafe. Room was dirty upon arrival, fridge was repulsive with mouldy products inside and mould on tray as shown to cafe staff. They then removed the fridge tray for us. Out of date products at breakfast on display. Woman kindly let us have some breakfast after 10am (10.05am) as we hadn’t slept due to noise within building suggestive of a brothel next door. Would not recommend this place and was also massively overpriced €150 embarrassing really as everywhere else we stayed was run and managed so well.
Comment from Hotel Management
2 Jun 2024 by staff, Hotel Management
good morning Mrs Mcconnell,we inform customers to go to the simplest structure to park in the car, because the historic center is in a limited traffic area.furthermore, the free parking of our hotel remains on the road to go down to the town, if you had checked in in the historic center it would have been less easy to explain and a waste of time for you to have to travel the road several times.regarding the cleanliness of the minibar, we are sorry that it was only noticed now and as soon as we arrived, we would have taken care of fixing it.The hotel's security cameras show that breakfast was served from 10.20am until around 11am, well beyond the time limit for each guest (10.00am).
Recommended
for Everyoneby A verified traveler from Montreal, Canada
Amazing location, amazing food.
Posted 26 Jul 2017Right in the centre of the Centro storico. In the central Piazza. Walk to the lake to take a swim in the morning. This hotel (and their restaurant Olina) do everything their own way. They are original, but everything they do works perfectly. Amazing breakfast on the Piazza.
Please Don't dine anywhere else than Olina. (And try the Filete or the polpo grillata!!)
by A verified traveler
Orta - a little gen
Posted 17 Jul 2017 on HotelsOrta is a beautiful little town. Hotel was in the middle of the square perfect setting. Very quirky place. Cool but felt like they ran out of money when finishing refurbishment. Great breakfast.
by Heidi
Posted 28 Jun 2017 on Hotels
by A verified traveler from Belfast
Family Wedding in Orta
Posted 1 Oct 2016 on HotelsThe hotel was very well situated, but the reception itself was not in the hotel. After arrival it took me a little bit of time and stress to find the reception, but the room was (almost) worth the money I paid.
There is only a few things I would change about the room itself. With the minimal features I understand there being very low floor beds, but I can't reconcile the fact that there were no seats. Having a bad back I found this particularly troublesome, getting up and down off of the bed was hard .... as was attempting to fasten my footwear.
Also, the showers (yes, plural, there are 2 side by side) are not entirely enclosed meaning that the floor surrounding the shower area was soaked and presented a danger.
The hotel staff however were polite and friendly; the continental buffet was fresh and varied (cake and apple pie included); general cleanliness was good to excellent.
I would recommend staying in the hotel if you have cause to be in Orta, San Giulio. Be aware though that there is a language barrier and most locals appreciate even an attempt at speaking Italian.
by A verified traveler
Center of town, but funky renovations in old bldg.
Posted 4 Oct 2015
Cons: New beds, maybe a shower curtain, comfortable chair, bigger tv.
Staff pleasant and helpful, as they manage 3 properties. Don't rely on GPS as roads are very narrow and two way. Hotel situated on the central piazza, good for eating, shopping and access to ferry, but late eating crowds can make lots of noise if you plan to sleep early. Hotel very old and rooms renovated in modern design. Our bed was a king sized soft futon, which was not so comfortable. Our shower appeared to be added on, and was on one of the walls in the corner of the living room/bedroom. No closet, but a few shelves in the room for clothing. Breakfast was an unexpected feast! Cereals, meats, cheeses, quiches, hard boiled eggs, fruit, yogurt, coffee, espresso machine, juices and a variety of coffee cakes. Here, the hotel was outstanding!
by Douglas
Posted 12 Aug 2015 on Hotels
Recommended
for Everyoneby A verified traveler from istanbul
Great location, plan ahead if arriving by car.
Posted 10 Oct 2014Interesting and quirky room, lovely breakfast. Top floor room called 'a room of ones own' has a great view of Lake Orta and the stone roofs of the city. The shower is certainly one of the oddest I have come across, in a good way.
by A verified traveler from Surrey
Right in the centre of things
Posted 31 Aug 2014
Pros: Location.
Cons: Better quality bed linen.
Location: You can easily go to the island in the middle of the lake and easy walking to the top of the hill for great views. Loads of lovely restaurants nearby.
You can't beat this hotel for location. It was right on the central square and a footstep away from everything you'd want to do in Orta. It was a little complicated checking in as you have to go to another office and although it says 'free parking' the car park is 1km up a hill, so we used the paying underground car park closer to the town instead.
The room was clean, but for the price it wasn't quite up to the quality I'd expect. It had a nice balcony looking onto the square and they provided tea/coffee and juice, which we didn't get anywhere else. The sheets on the bed were a bit worn and the bed was a bit uncomfortable. Everything seemed to come from Ikea which surprised me! It seemed like they'd gone for style over substance - an open shower, for example, in the main room, but cheap linen!
The breakfast is really good, lots of choice and really tasty.
