Ratings based on 826 Verified Reviews
3.3 Room cleanliness
3.6 Service & staff
3.6 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 3 Nov 2024
I like the friendly staff
by A verified traveler
Posted 2 Nov 2024
by A verified traveler
Posted 23 Oct 2024
by A verified traveler
Posted 13 Oct 2024
Management and staff was very nice and polite and accommodating, Would help me with any needs or concerns I might have,
Staff was nice to talk to, Made sure my stay was safe and pleasant, Always serviced my room as needed with no hesitation, Had a nice breakfast in the morning, Price for the room was good, would stay any time, would Recamand,
by A verified traveler
Posted 13 Oct 2024
They have good service checking in, but the room is not clean as supposed to be. Do not have iron, no water and the bed covers are burnet by cigar.
I never going to return here
by A verified traveler
Posted 30 Sep 2024
The room was a dated ground-floor handicapped room. There was someone loitering with their dog in the dry field outside our window/slider in the early morning, requiring us to close the curtains and apparent homeless people with grocery cart in the field. The patio was also dusty, unkept. The breakfast was minimal, my husband had a waffle & coffee earlier, but there was no coffee or syrup when we were leaving after 8am, so I only had an Apple.
We went to Panera in Chico for a bagel and coffee.
by A verified traveler
Posted 24 Sep 2024
The toilet in my room did not flush, the toilet seat was broken, the coffee pot did not work and there were cockroaches in the bathroom. All that aside, the staff were amazing. They were quick to respond to my complaints and fix thing immediately. They were always kind, courteous and wonderful
Comment from Hotel Management
25 Sep 2024 by Super8 Team, Hotel Management
Hi Kristen,Thank you for your time on feedback, we have taken proper actions towards the same to make sure we try our best to give better service to our customers. Sorry for the inconvenience caused. Hope to see you again.
by A verified traveler
Posted 22 Sep 2024
Elizabeth, Kim and the rest of the staff were outstanding and friendly. Always helpful with any issues and suggestive about amenities in area.
Hotel needs updating and repairs. Overall lingering scent of cigarette & marijuana smoke. Broken tiles, plumbing etc.
Comment from Hotel Management
25 Sep 2024 by Super8 Team, Hotel Management
HI Tim, We really appreciate your kind words, our team is trying best to make sure each guest has pleasant experience, we are in process of renovation and also making sure we have strict policy of not smoking in the room. Your feedback is really important to us. Thank you and see you soon
by A verified traveler
Posted 12 Sep 2024
Comment from Hotel Management
16 Sep 2024 by Super8 Team, Hotel Management
Thankyou John for taking time on giving us pleasant feedback, this means a lot to us. we truly appreciate.
by A verified traveler
Posted 17 Aug 2024
Comment from Hotel Management
19 Aug 2024 by Super8 Manager, Hotel Management
Hi Laura,We are really sorry about your experience with our hotel, as discussed we have already briefed our team on the same, we will try our best to for best experience for your next stay
