Ratings based on 418 Verified Reviews
2.8 Room cleanliness
3.3 Service & staff
2.8 Room comfort
2.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 29 Sep 2024
The clerk was rude at first, made me wait 30 minutes. We got to our room unworking locks. When down to get another room, he said, I might not have any empty rooms, but said I guess you can have this room and practically threw the key card at us. Didnt get into our room until after midnight. I had myself and 3 grandchildren.
by A verified traveler
Posted 21 Sep 2024
by A verified traveler
Posted 2 Sep 2024
Good
Comment from Hotel Management
12 Sep 2024 by Brand Experience Team, Hotel Management
Hi John, Thanks for your review, we really appreciate the support. Natalie #Team6
by A verified traveler
Posted 1 Sep 2024
Can’t complain … great price and easy booking
Comment from Hotel Management
10 Sep 2024 by Brand Experience Team, Hotel Management
Hi John, Thanks for your review, we really appreciate the support. Natalie #Team6
by A verified traveler
Posted 1 Sep 2024
Comment from Hotel Management
4 Sep 2024 by Brand Experience Team , Hotel Management
Hi Esther, Thank you so much for taking the time to leave us a positive rating - it's much appreciated! Kaur J. #team6
by A verified traveler
Posted 24 Aug 2024
Motel 6 was cool
Comment from Hotel Management
28 Aug 2024 by Brand Experience Team, Hotel Management
Hi Carl,Thank you for positively rating your stay!Lilith#Team6
by A verified traveler
Posted 13 Aug 2024
Comment from Hotel Management
29 Aug 2024 by Customer Care Team, Hotel Management
Thank you for your feedback. We regret that your experience fell short of your expectations. Your satisfaction is important to us, and we would love to learn more about your stay to ensure we can improve. Please do not hesitate to contact us with any further comments or concerns.
by A verified traveler
Posted 31 Jul 2024
This was the worst hotel stay I've ever experienced in my life. It was not clean, smelled everywhere you went, regardless of a smokeless room or not, homeless people surrounding the area, service from staff was horrible, and there were holes in our blankets. Not worth your money what so ever. We checked out early due to everything.
I will never stay at another Motel 6 ever again!
Comment from Hotel Management
2 Aug 2024 by Brand Experience Team, Hotel Management
Hi Susan, We are grateful for your feedback and are saddened to learn about your recent experience while visiting our location. We deeply apologize for any inconvenience or dissatisfaction it caused.Your feedback means a great deal to us, and we take it very seriously. We are eager to understand your specific concerns so that we can promptly address them and enhance our services in the future. Please contact us to discuss this matter further.Once again, we regret not meeting your expectations and appreciate you bringing this to our attention. We aim to make things right and earn back your trust.Natalie #team6
by A verified traveler
Posted 31 Jul 2024
There were holes in the walls a hole punched in the door. The front door lock was broken.
The floors visibly filthy. When I cleaned them with soap and water the towel I used turned black from the dirt.
I would never ever stay there again.
Comment from Hotel Management
2 Aug 2024 by Brand Experience Team, Hotel Management
Hi Derrick, We're sorry to hear that we fell short of your expectations during your recent stay. We apologize for any aggravation you had and appreciate you sharing your experience with us. We hope you’ll give us another chance in the future to make it a great stay for you.Natalie #Team6
by A verified traveler
Posted 24 Jul 2024
Essy
Comment from Hotel Management
26 Jul 2024 by Brand Experience Team, Hotel Management
Hi Steven,Thank you for the perfect rating!Lilith#Team6
