Ratings based on 655 Verified Reviews
4.5 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 25 Oct 2024
Darnell and other staff there are great there but this one guy Scott with horrible customer service skills should be fired
Comment from Hotel Management
26 Oct 2024 by Hotel Management, Hotel Management
Dear Jarrell,We’re grateful for your kind words about Darnell and the team’s efforts to provide welcoming service. However, we apologize if any interaction with the other staff fell short of our service standards. Your feedback is essential to us, and we’re addressing this matter internally to ensure that each member of our team upholds the high standards of professionalism to which we’re committed. We hope you will give us another chance to provide you with the hospitality we are known for on your next visit to the area.Sincerely,Hotel Management
by A verified traveler
Posted 23 Oct 2024
No frills but what is there is very clean and very nice. Staff were great too. I would definitely stay here again.
by A verified traveler
Posted 15 Oct 2024
Easy access to beltway
by A verified traveler from Ormond Beach
Posted 8 Oct 2024
by A verified traveler
Posted 6 Oct 2024
Me and my wife spent 3 nights here for her birthday and it was very cozy and quite
Comment from Hotel Management
7 Oct 2024 by Hotel Management, Hotel Management
Dear Justin,We're honored you chose Extended Stay America for this special celebration. Creating a comfortable and relaxing atmosphere for our guests is our top priority, especially for important occasions like yours. We are thrilled to have been a part of making this birthday a memorable one for you. Your endorsement means the world to us. It was our pleasure to host your stay, and we look forward to your next visit.Sincerely,Hotel Management
by A verified traveler
Posted 28 Sep 2024
Staff was amazing
by A verified traveler from Ormond Beach
Posted 25 Sep 2024
by A verified traveler
Posted 21 Sep 2024
by A verified traveler
Posted 8 Sep 2024
Staff was excellent
Comment from Hotel Management
10 Sep 2024 by Hotel Management, Hotel Management
Dear Charles, We appreciate you for choosing to stay at Extended Stay America and taking the time to write a review. It's great to know you had a wonderful stay and enjoyed the comforts of everything we offer. Your remarks about the excellent staff are shared with the team. Please revisit us soon for another flawless experience. Sincerely,Hotel Management
by A verified traveler
Posted 6 Sep 2024
Awesome
Comment from Hotel Management
6 Sep 2024 by Hotel Management, Hotel Management
Dear Jose, We appreciate you for choosing to stay at Extended Stay America and taking the time to write a review. It's great to know you had a wonderful stay and enjoyed everything we offer. Please revisit us soon for another flawless experience. Sincerely,Hotel Management
