Ratings based on 299 Verified Reviews
4.3 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 20 Sep 2024 on Hotels
Not a 3 star hotel. There is just no way. More like a 1 star hotel.
Disgusting place. Spilled drink everywhere, even the ceiling!?!
The carpet is terribly stained.
There was mold on the hair dryer?!?
The pictures are not representative of the state in which the rooms are actually. Pictures shows a brand new hotel, not a run down and filthy hotel.
Comment from Hotel Management
25 Sep 2024 by Ibis Orléans Centre Gare, Hotel Management
Dear Anna BelleThank you for taking the time to give us your appreciation of the hotel.Your words are very strong, and we don't recognize at all the situation.We hope that you will have à nice dayKind regards,
by A verified traveler
Perfect, except ridiculous lift and rude response
Posted 25 Jul 2024 on HotelsThis is a typical Ibis right next to Orléans station and close to the historic area. It's everything you need and nothing fancy but clean and well located.
Here is the ridiculous part. There are 4 rooms where your room key will not allow you to access the lift security. Mine was one of these. I found out after checked in and tried to get back in the lift. The man behind the desk then said I have to approach the desk every time I need to use the lift. Not acceptable. His response was rude and unhelpful. Beware the bald man with glasses.
Comment from Hotel Management
29 Jul 2024 by Ibis Orléans Centre Gare, Hotel Management
Dear marcussadney2018,We very much appreciate your comments regarding your stay at the ibis Orléans Centre Gare. We are happy that you enjoyed our services, and we will pass your comments on to our entire team who will definitely be delighted.We confirm the ridiculous lift issue, and even the provider don't have the answers. So we have to call the lift for some rooms.We wish you a nice dayIbis Orléans Centre Gare
by A verified traveler
Posted 19 Jun 2024 on Hotels
by A verified traveler
Posted 20 Jan 2024
Close to trains.
by A verified traveler
Posted 9 Dec 2023
It’s fine
Comment from Hotel Management
14 Dec 2023 by Ibis Orléans Centre Gare, Hotel Management
Hi Suzanne,We very much appreciate your comments regarding your stay at the ibis Orléans Centre Gare. We are happy that you enjoyed our services.We will pass your comments on to our entire team who will definitely be delighted.See you soon
by A verified traveler
Posted 23 Nov 2023
Comment from Hotel Management
19 Dec 2023 by Réception, Hotel Management
Cher M. YU, Un grand merci pour votre retour ! Nous sommes ravis que nos prestations ont été à la hauteur de vos attentes.Au plaisir de vous accueillir bientôt, Bien à vous, L'équipe Ibis Orléans Centre Gare
by A verified traveler
Posted 15 Nov 2023 on Hotels
Comment from Hotel Management
17 Nov 2023 by RECEPTION, Hotel Management
Dear Mr YU ! We thank you foe the note you have chosen for the stay in Ibis Orléans Centre Gare ! We are really pleased you did appreciate our service ! We hope to see you soon!Best regards,Ibis Orléans Centre Gare Team
by A verified traveler
Posted 1 Oct 2023
Comment from Hotel Management
4 Oct 2023 by Ibis Orléans centre Gare, Hotel Management
Bonjour Paul,Merci d'avoir pris le temps de nous faire un retour.Nous vous souhaitons une agréable journée, et espérons de vous revoir bientôt.
by A verified traveler
Great hotel, location not amazing
Posted 22 Nov 2022 on HotelsGreat hotel, location not amazing
Comment from Hotel Management
2 Dec 2022 by Ibis Orléans centre Gare, Hotel Management
Nous sommes heureux de vous avoir accueillis dans notre établissement. BonjourToute l’équipe Ibis Orléans Centre Gare espère que vous avez passé un agréable séjour et vous remercie pour votre commentaire. Nous serions ravis de vous accueillir à nouveau lors de votre prochain passage à Orléans, à très vite ! La réception.
by A verified traveler
Posted 10 Oct 2022 on Hotels
Comment from Hotel Management
19 Oct 2022 by Ibis Orléans centre Gare, Hotel Management
Bonjour YehielMerci pour votre retour, Notre équipe sera ravi, et nous travaillons chaque jour pour rendre le séjour de nos clients le plus agréable.Nous espérons vous revoir parmi nous à votre prochaine passage sur Orléans.A bientôt,Ibis Orléans Centre Gare
