Ratings based on 1,578 Verified Reviews
3.9 Room cleanliness
4.0 Service & staff
4.1 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 2 Dec 2024
Great!
Comment from Hotel Management
3 Dec 2024 by General Manager, Hotel Management
Dear Eeloy,Thank you for choosing Wyndham Orlando Resort & Conference Center Celebration Area and sharing such a kind review. We are delighted you enjoyed your stay and we look forward to welcoming you back on future trips to the Orlando area.
by A verified traveler
Posted 1 Dec 2024
Comment from Hotel Management
1 Dec 2024 by John, Hotel Management
Thank you for leaving us feedback!
by A verified traveler
Posted 28 Nov 2024
It’s close enough to all the nearby amusements and shuttles. There’s restaurants and Walmart near by for your needs. Yes, it’s not perfect and certain area is aged, but you get what you pay for, can’t complain over the price over quality. Overall, I’m fine with their service, fair and get to the point. 4.3/5 star to me.
Comment from Hotel Management
1 Dec 2024 by General Manager, Hotel Management
Dear Jian,Thank you for staying with us and complimenting our convenient location, affordable rates, and helpful service. We are delighted you had a great experience, and we hope to welcome you back soon to Wyndham Orlando Resort & Conference Center Celebration Area.
by A verified traveler
Posted 27 Nov 2024
The areas (windows) were dirty. The ice machine was broken on multiple floors & there wasn’t a microwave in the room. There also was a resort fee & this place was definitely not a resort. We also came back to the room very late & there was a fold up bed in the room. When I called down to ask why, the front desk clerk said it must’ve been put in the wrong room, we’ll get it tomorrow
Comment from Hotel Management
30 Nov 2024 by General Manager, Hotel Management
Dear Tara,Thank you for expressing your concerns to us. We apologize for the issues you encountered during your stay and will share them with our team to ensure improvements. We ask that you reach out to us offline so we can look into your concerns further. We look forward to hearing from you, and we hope to provide you with a better stay in the future.
by A verified traveler
Posted 27 Nov 2024
The rooms are very clean, nice and modern. So that’s really good. The beds are very comfy. The hotel lobby and hallways on the other hand are pretty drab and dull. Outdated. Limited dining options which was a bummer. We were expecting to eat in the bar and grill and not have to drive somewhere.
Comment from Hotel Management
27 Nov 2024 by General Manager, Hotel Management
Dear Karen,Thank you for staying with us and for your compliments regarding our pristine accommodations and comfortable beds; however, we are disappointed you had concerns with our common areas and dining options. Please know that we have noted your comments for our team to review, as we continually seek to enhance the guest experience. It was an honor having you as our guest at Wyndham Orlando Resort & Conference Center Celebration Area, and we look forward to welcoming you back soon!
by A verified traveler
Posted 25 Nov 2024
I am a travel agent and everytime we visit Orlando, we try a new hotel out so that we are aware of different options for different budgets. This is probably the WORST hotel that I have ever stayed at. We may have saved some money with the cost of it but it was not worth it. I would much rather recommend selling my client on a little higher priced hotel for the quality and cleanliness. Our first room had mold, a broken bathroom door, AND random hoodlums banging on our door and running away. We had to go down and the manager was kind enough to switch our room. The second room still had cracks in the wall AND I found a massive German cockroach in the bathroom! At this point it was late and we were too exhausted to agree. The beds were not comfortable at all. The shuttle service is a scam as they don’t even give you the information to the shuttle. We were too late to request it on our first day and the times for the return made absolutely no sense as the parks closed way earlier. 0/10. I will be contacting corporate on this matter immediately,
Comment from Hotel Management
26 Nov 2024 by General Manager, Hotel Management
Dear Denise,Thank you for your feedback. We're sincerely sorry to hear about the issues you encountered during your stay. This is not the stay we hope to provide our guests with and we truly regret that it was yours. Please know that we will consider your comments as we continue to enhance our guest satisfaction. To discuss your concerns further, please contact us offline so that we can offer you an apology and a solution. We appreciate you bringing this to our attention and hope to regain your confidence in us.
by A verified traveler
Posted 25 Nov 2024
Comment from Hotel Management
27 Nov 2024 by FD Nadene, Hotel Management
We look forward to welcoming you back here at Wyndham Orlando Resort & Conference Center Celebration Area for another great visit!
by A verified traveler
Posted 25 Nov 2024
The room is a bit small and the furniture is bit outdated. Overall they are okay.
Comment from Hotel Management
26 Nov 2024 by General Manager, Hotel Management
Dear Kathy,Thank you so much for your review. We're glad you enjoyed your stay overall, and guest feedback like yours is used as a tool to help us improve. We hope to welcome you back to Wyndham Orlando Resort & Conference Center Celebration Area soon.
by A verified traveler from Delran
Posted 24 Nov 2024
Comment from Hotel Management
25 Nov 2024 by John, Hotel Management
We would appreciate the opportunity to learn more about the issues you faced so we can address them directly and work on improving our services.
by A verified traveler
Posted 24 Nov 2024
I was really poised to give 5 stars to this resort. The room looked great and I was very impressed by the bathroom. Unfortunately all that went out the window when we realized just how thin the walls were and how terribly noisy this resort is. There was non stop door slamming well into the night and a guest who thought singing all night was a great idea. Then we woke up to dozens of tiny ants all over the bedside table. We were on the fifth floor! We just couldn’t wait to leave.
Comment from Hotel Management
25 Nov 2024 by FD Nadene, Hotel Management
Good day, Teresa! Your candid review is appreciated. Everything is noted and we will be surely looking into these—make room for improvements. If you have any more concerns, don't hesitate to reach out to us.
