Ratings based on 988 Verified Reviews
4.3 Room cleanliness
4.3 Service & staff
4.0 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 10 Dec 2024
Comment from Hotel Management
11 Dec 2024 by Tropical Palms Resort Management, Hotel Management
Johnny, Thank you for the 5 out of 5 rating. We hope to see you again soon.
by A verified traveler
Posted 1 Dec 2024
Comment from Hotel Management
10 Dec 2024 by Tropical Palms Resort Management, Hotel Management
Rafael, We would love to receive details about your stay. Your feedback is really important to us. Please contact us directly to discuss your stay. Thank you.
by A verified traveler
Posted 18 Nov 2024
I Could stay there, the place was not good at all...The front desk and the manager was very nice, they try to make me stay, but I didnt like the place...I try to get a refund but they could do it.
Comment from Hotel Management
10 Dec 2024 by Tropical Palms Resort Management, Hotel Management
Rodrigo,Thank you for your feedback and compliments about our team. Happy Holidays.
by A verified traveler
Posted 15 Nov 2024
My husband and I really like it here. Its quiet, safe and calming area. Far enough away from busy old town but walkable if you want to join the fun.
Cabin was clean and bed was comfortable.
My only complaint was we were by a street light post and it was like having the sun shine in our
cabin all night. We had to put towels on the windows to block that light so we can sleep better.
Management should really take into consideration putting up better blinds for the cabins with the brighter light shining in the windows. Most of us do sleep in the dark 😴 and it was definitely an inconvenience.
Comment from Hotel Management
10 Dec 2024 by Tropical Palms Resort Management, Hotel Management
Kara, thank you for taking the time to share your experience at our property. Your feedback is important to us. We hope to see you again soon.
by A verified traveler
Posted 5 Nov 2024
Comment from Hotel Management
6 Nov 2024 by Tropical Palms Resort Management , Hotel Management
Roy,We would appreciate if you can call us so we can understand what happened and how we can address it. Thank you
by A verified traveler
Posted 4 Nov 2024
As always tropical palms staff is amazing friendly and polite always helpful have stayed here several times over the last 7 years not once have me or my family had a bad experience love this place.
Comment from Hotel Management
6 Nov 2024 by Tropical Palms Resort Management , Hotel Management
Stephen, Thank you for taking the time to provide your feedback and compliments on our team and stay with us. We hope to see you again soon!
by A verified traveler
Posted 28 Oct 2024
Es un lugar muy familiar, las cabanas estan muy limpias y bien equipadas, la piscina y las actividades de fin de semana nos enacanto, ademas esta en Celebration, cerca de todo y muy tranquilo. Solo nos hizo falta una cafetera mas grande y un espejo porque solo hay en el bano y esta muy pequeno y alto. Sin duda regresaremos
Comment from Hotel Management
30 Oct 2024 by Tropical Palms Resort Management, Hotel Management
Thank you for the great score and feedback! We hope to see you again soon!
by A verified traveler from Boqueron
Posted 26 Oct 2024
Beautiful scenery, nice people and quiet nights.
Comment from Hotel Management
30 Oct 2024 by Tropical Palms Resort Management, Hotel Management
Thank you for the great score! We hope to see you again soon!
by A verified traveler
Posted 22 Oct 2024
Comment from Hotel Management
23 Oct 2024 by Tropical Palms Resort Management , Hotel Management
Thank you for the 5/5 rating, Emily!
by A verified traveler
Posted 17 Oct 2024
Comment from Hotel Management
18 Oct 2024 by Tropical Palms Resort Management , Hotel Management
Thank you for the 5/5 rating. We are happy you enjoyed your stay and hope to see you again soon.
