Ratings based on 314 Verified Reviews

3.9 out of 5
4.2 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 18 Nov 2024
Great service, clean & comfortable rooms, and within walking distance of SeaWorld and dining options.
Comment from Hotel Management
18 Nov 2024 by Don Hartenstine, General Manager, Hotel Management
Thank you for taking the time to share your experience. We appreciate your business and look forward to you staying with us again.
3 out of 5
by A verified traveler

Posted 17 Nov 2024
Our room on the ground floor was next to the airconditioning system for the hotel hence it was noisy and we had a restless night sleep. The hotel / room was a little tired, fortunately we only stayed the one night. The best thing about the hotel was the location.
Comment from Hotel Management
18 Nov 2024 by Don Hartenstine, General Manager, Hotel Management
Thank you for taking the time to share your experience. We appreciate your business. We apologize for the inconvenience of the noise from the A/C unit. We hope you will give us another try.
5 out of 5
by A verified traveler from Miami

Posted 16 Nov 2024
Comment from Hotel Management
18 Nov 2024 by Don Hartenstine, General Manager, Hotel Management
Thank you for taking the time to share your experience. We appreciate your business and look forward to you staying with us again.
2 out of 5
by A verified traveler

Posted 16 Nov 2024
It’s very close to the theme parks, it has free parking and it’s clean. The staff was not very nice. The breakfast was awful, just a beagle with cream cheese. The elevator is in terrible shape.
Comment from Hotel Management
18 Nov 2024 by Don Hartenstine, General Manager, Hotel Management
Thank you for taking the time to share your experience. We appreciate your business. We apologize we did not meet your expectations.
3 out of 5
by A verified traveler

Posted 14 Nov 2024
Comment from Hotel Management
15 Nov 2024 by Don Hartenstine, General Manager, Hotel Management
Thank you for taking the time to share your experience. We appreciate your business. We apologize we did not exceed your expectations.
3 out of 5
by A verified traveler

Posted 14 Nov 2024
Comment from Hotel Management
14 Nov 2024 by Don Hartenstine, General Manager, Hotel Management
Thank you for taking the time to share your experience. We appreciate your business. We apologize we did not exceed your expectations.
4 out of 5
by A verified traveler

Posted 13 Nov 2024
Comment from Hotel Management
14 Nov 2024 by Don Hartenstine, General Manager, Hotel Management
Thank you for taking the time to share your experience. We appreciate your business and look forward to you staying with us again.
2 out of 5
by A verified traveler

Posted 12 Nov 2024
Comment from Hotel Management
13 Nov 2024 by Don Hartenstine, General Manager, Hotel Management
Thank you for taking the time to share your experience. We appreciate your business. We apologize we did not meet your expectations.
3 out of 5
by A verified traveler

Posted 12 Nov 2024
Comment from Hotel Management
13 Nov 2024 by Don Hartenstine, General Manager, Hotel Management
Thank you for taking the time to share your experience. We appreciate your business. We apologize we did not meet your expectations.
5 out of 5
by A verified traveler

Posted 10 Nov 2024
Very nice property. Clean. Good breakfast. Amazing staff! Highly recommend. Great location.
Comment from Hotel Management
11 Nov 2024 by Don Hartenstine, General Manager, Hotel Management
Thank you for taking the time to share your experience. We appreciate your business and look forward to you staying with us again.