Ratings based on 997 Verified Reviews
4.5 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 3 Dec 2024
Comment from Hotel Management
4 Dec 2024 by General Manager, Hotel Management
Dear Robert, It is delightful that your recent experience at the Renaissance Orlando Airport Hotel was amazing. We love knowing you had an outstanding stay and that our team left a great impression. Thank you for your perfect rating! We look forward to welcoming you back for another memorable visit.Regards,Charles Moore,General Manager,Renaissance Orlando Airport Hotel
by A verified traveler
Posted 3 Dec 2024
The property was not 4 star as rated. The room needed an upgrade. Staff werre wonderful.
Comment from Hotel Management
4 Dec 2024 by General Manager, Hotel Management
Dear Laura, We are delighted that you enjoyed the dedicated hospitality of our associates. Having said that, we regret that you felt some areas needed updating. We have taken note of your comments on our plans for developing the property. Thank you for your feedback, as we are always looking for ways to improve. We hope to welcome you again in the future.Regards,Charles Moore,General Manager
by A verified traveler
Posted 25 Nov 2024
Wall s were too thin. Noisy!
Comment from Hotel Management
25 Nov 2024 by General Manager, Hotel Management
Dear Jacob, It is our pleasure to know that your experience at the Renaissance Orlando Airport Hotel was overall enjoyable. Thank you for the high rating. We are glad that you liked our property. Having said that, we apologize for the noise issues you faced in your accommodations. Please know that for future visits, our front desk is available to help make you as comfortable as possible. We are grateful for all of your feedback and hope you will return for the flawless stay you deserve.Regards,Charles Moore,General Manager,Renaissance Orlando Airport Hotel
by A verified traveler
Posted 24 Nov 2024
It was ok
Comment from Hotel Management
25 Nov 2024 by General Manager, Hotel Management
Dear Ryan, Thank you for choosing our hotel and for taking the time to rate us. We are disappointed if you had any issues that kept you from thoroughly enjoying your stay. We would welcome another opportunity to show you our outstanding hospitality.Regards,Charles Moore,General Manager
by A verified traveler
Posted 19 Nov 2024
Comment from Hotel Management
20 Nov 2024 by General Manager, Hotel Management
Dear Aarinisha, It is delightful that your overall time at the Renaissance Orlando Airport Hotel was enjoyable. We work hard to deliver a great experience for all of our guests. Thank you for your high rating. We loved having you, and we hope to see you in the near future.Regards,Charles Moore,General Manager,Renaissance Orlando Airport Hotel
by A verified traveler
Posted 18 Nov 2024
Old hotel, require full renovation or reduce price
Comment from Hotel Management
19 Nov 2024 by General Manager, Hotel Management
Dear Sanjay, Thank you for being our guest and for sharing your review. We regret that you felt some areas needed updating. We have taken note of your comments on our plans for future developments. We appreciate the feedback, as we are always looking for ways to improve. We hope to welcome you again in the future.Regards,Charles Moore,General Manager
by A verified traveler
Posted 14 Nov 2024
No complimentary water. One of the receptionist was not helpful. Service at the restaurant was good.
Comment from Hotel Management
15 Nov 2024 by General Manager, Hotel Management
Dear Edgardo, We sincerely apologize for the issues you faced with one of our staff and regret not meeting your expectations with our room supplies. Thank you again for your comments. On a positive note, we are glad that you liked the dedicated hospitality provided by our associates at the restaurant. We look forward to welcoming you back for a more seamless experience.Regards,Charles Moore,General Manager
by A verified traveler
Posted 11 Nov 2024
Comment from Hotel Management
11 Nov 2024 by General Manager, Hotel Management
Dear Pierre, We are glad you found our excellent accommodations and convenient location at the Renaissance Orlando Airport Hotel to be a great choice when visiting. Thank you for your nice rating. We hope to have the pleasure of welcoming you back again soon.Regards,Charles Moore,General Manager,Renaissance Orlando Airport Hotel
by A verified traveler from The Villages
Posted 21 Oct 2024
Comment from Hotel Management
22 Oct 2024 by General Manager, Hotel Management
Dear Robby, We are thrilled you had an excellent stay at Renaissance Orlando Airport Hotel, and we appreciate the fantastic rating. It was our pleasure accommodating you, and we look forward to your next visit with us.Regards,Charles Moore,General Manager,Renaissance Orlando Airport Hotel
by A verified traveler
Posted 19 Oct 2024
N/A
Comment from Hotel Management
20 Oct 2024 by General Manager, Hotel Management
Dear Eleni, We are delighted that your visit to the Renaissance Orlando Airport was enjoyable. It is always gratifying to receive praise for exceeding expectations. Thank you for your generous rating, and we look forward to welcoming you back again soon.Regards,Charles Moore,General Manager,Renaissance Orlando Airport Hotel
