Ratings based on 146 Verified Reviews
3.2 Room cleanliness
3.6 Service & staff
3.5 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 19 Nov 2024
by A verified traveler
Posted 17 Nov 2024
I didn’t like how the room had roaches and I didn’t stay the two nights
by A verified traveler
Posted 17 Nov 2024
I called the front desk daytime worker to book a one night stay. When I arrived , after traveling 4 hours to my shock
my previously confirmed stay was canceled not long after being booked by someone there. I was told sorry your room was given to someone with a FEMA voucher. No one had the deceny to let me know this until time of arrival. Why? Because no one cared! thankfully I was able to find a competitor hotel in the night. I have nothing but negative thoughts about this particular Quality Inn.
by A verified traveler
Posted 10 Nov 2024
by A verified traveler
Posted 9 Nov 2024
by A verified traveler
Posted 7 Nov 2024
by A verified traveler
Posted 3 Nov 2024
Don't like people hanging outside my door playing loud music
Comment from Hotel Management
6 Nov 2024 by M, Hotel Management
Dear John,Thank you for sharing your feedback. We sincerely apologize for the disturbance caused by loud music outside your door. We understand how important peace is for a comfortable stay. Please know that we take such matters seriously, and we will work with our team to ensure a more peaceful environment for all guests. We appreciate your comments and hope to have the chance to provide a better experience for you next time.Sincerely,Management Team
by A verified traveler
Posted 20 Oct 2024
Comment from Hotel Management
6 Nov 2024 by M, Hotel Management
Dear Juan,Your feedback is valuable to us and we appreciate your generous ratings for our hospitality standards. We are happy you liked your stay and hope to have you back again. Thank you for your business, and we will ensure your future stays are more pleasant. See you soon!Best Regards,Management Team
by A verified traveler
Posted 15 Oct 2024
Comment from Hotel Management
16 Oct 2024 by M, Hotel Management
Dear Jose,Thank you so much for your exceptional rating. We are glad we could win your trust and provide you with the best. It is pleasing to know that our efforts to maintain a clean and welcoming environment were noticeable during your stay. We enjoyed catering to your needs as much as you enjoyed and hope to enhance this experience further. We are indeed looking forward to your next visit. See you soon!Best Regards,Management Team
by A verified traveler
Posted 12 Oct 2024
Overall the hotel is clean and comfortable. What I didn't like was the dampening of cell abilities. There was no way to use my own hot spot connection to work. My stay was for evacuation purposes and I found the staff friendly but didn't really work with anyone in regards to late check out or extended stay. They can't tell me they had someone standing outside my door ready to clean my room the moment I checked out. Due to the cell issues, not sure I would stay there again if I have to work while there. Otherwise, it fit the purposes for why I was there and there were great places for walking the dogs.
Comment from Hotel Management
16 Oct 2024 by M, Hotel Management
Dear Lori,Thank you for taking the time to share your thoughts about your recent stay. We’re glad to hear that you found the hotel clean and comfortable, and we appreciate your compliments about our friendly staff.We apologize for the issues you experienced with cell service and your ability to use a hotspot for work. We understand how important reliable connectivity is, especially during evacuation situations. We will look into this matter to see if improvements can be made.Regarding late check-out and extended stays, we appreciate your feedback, and we will remind our staff to be more flexible and accommodating whenever possible. Thank you for highlighting the convenient areas for walking dogs; we’re glad that our location served you well in that regard. We hope to have the chance to welcome you back in the future, and we will strive to provide you with an even better experience.Best Regards,Management Team
