Ratings based on 3,148 Verified Reviews
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 31 Dec 2024
Cool area but the floor was not cleaned thoroughly but it was generally a good stay
by A verified traveler
Posted 31 Dec 2024
Staying in the hotel rooms can be inconvenient to get in and out. There is only one way in or out.
Comment from Hotel Management
31 Dec 2024 by Margaritaville Resorts Orlando , Hotel Management
Dear Carlton,Thank you for sharing your feedback about your stay.It would be a pleasure to welcome you again next time your travels bring you back to paradise! Fins Up!
by A verified traveler
Posted 30 Dec 2024
Comment from Hotel Management
31 Dec 2024 by Margaritaville Resorts Orlando , Hotel Management
Dear Juan,Thanks for rating your experience with us!It would be a pleasure to welcome you again next time your travels bring you back to paradise! Fins Up!
by A verified traveler
Posted 30 Dec 2024
Comment from Hotel Management
31 Dec 2024 by Margaritaville Resorts Orlando , Hotel Management
Dear Rohini,Thanks for rating your experience with us! We would love to hear some feedback on how we could've improved your stay, please feel free to contact us directly! We appreciate your staying with us and hope to see you again soon. Fins Up!
by A verified traveler
Posted 30 Dec 2024
The balconies need cleaning, my room floors needed sweeping and the restaurants foods was not good.
Comment from Hotel Management
30 Dec 2024 by Scott Robbins, Hotel Management
Hello Nicole, thank you for your feedback. I am sorry to hear that we did not meet your expectations. I have shared your feedback with the team.
by A verified traveler
Posted 30 Dec 2024
Comment from Hotel Management
30 Dec 2024 by Scott Robbins, Hotel Management
Hello Claudio,Thank you for staying with us. I would like to hear how we could have made your stay more enjoyable.
by A verified traveler
Posted 30 Dec 2024
check in process is horrible!! staff needs lots of training at check-in!!!!!!
Comment from Hotel Management
30 Dec 2024 by Scott Robbins, Hotel Management
Thank you Carlos for your feedback. I have passed this on to our front desk leadership team.
by A verified traveler
Posted 29 Dec 2024
Very clean and well located
Comment from Hotel Management
30 Dec 2024 by Margaritaville Resorts Orlando , Hotel Management
Dear Jose,Thanks for rating your experience with us! Thank you so much for sharing your kind words with us! It would be a pleasure to welcome you again next time your travels bring you back to paradise! Fins Up!
by A verified traveler
Posted 29 Dec 2024
Great stay!
Comment from Hotel Management
30 Dec 2024 by Margaritaville Resorts Orlando , Hotel Management
Dear Annabel,Thanks for rating your experience with us! Thank you so much for sharing your kind words with us! It would be a pleasure to welcome you again next time your travels bring you back to paradise! Fins Up!
by A verified traveler
Posted 29 Dec 2024
Dirty room with splatters all over the bathroom wall, mold in shower, and someone else’s hair in our bed. We called multiple times for housekeeping and no one came after 4 nights.
Comment from Hotel Management
30 Dec 2024 by Margaritaville Resorts Orlando , Hotel Management
Dear Jeana,Thank you for sharing your feedback about your recent stay. We sincerely apologize for the inconvenience you experienced. We would appreciate the opportunity to discuss this further and make amends. Our leadership team will reach out to you, but please feel free to contact us directly at your convenience to address your concerns. We hope to see you again soon.
