Ratings based on 442 Verified Reviews
4.7 Room cleanliness
4.7 Service & staff
4.8 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 19 Nov 2024
Secluded area, with nice amenities. Some of the front desk staff weren’t very happy to be at work in most days I was there, but outside of their attitude, we had a great time and would stay there again for the room and location
by A verified traveler from Nassau
Posted 18 Nov 2024
Was wonderful for our short stay. Service was fantastic!
Comment from Hotel Management
19 Nov 2024 by Director of Front Office, Hotel Management
Dear Wanda, Your recent visit to JW Marriott Orlando Bonnet Creek Resort & Spa and the heartfelt compliments you have shared are much appreciated. We are dedicated to intentionally curating every aspect of your experience, and it is truly rewarding to know that these efforts resonate deeply with our guests. Your kind words will be conveyed to our associates, along with our personal thanks for their exceptional dedication. We cherish the opportunity to host you again and look forward to welcoming you back in the near future for another memorable stay.Raixa Medina,Director of Front Office
by A verified traveler
Posted 17 Nov 2024
Nice place to stay
by A verified traveler
Posted 14 Nov 2024
Property was great no complaints
Comment from Hotel Management
15 Nov 2024 by Director of Front Office, Hotel Management
Dear Steven, We understand the importance of an exceptional stay, and we are pleased to know our luxurious and immaculate resort added to your experience. Thank you for choosing JW Marriott Orlando Bonnet Creek Resort & Spa, and we warmly invite you back to continue enjoying all that Orlando has to offer.Raixa Medina,Director of Front Office
by A verified traveler
Posted 6 Nov 2024
Quiet location, very clean hotel and very friendly staff.
We enjoyed our stay :)
Joseph
by A verified traveler
Posted 5 Nov 2024
Comment from Hotel Management
6 Nov 2024 by Director of Front Office , Hotel Management
Dear Danny, Your recognition is a testament to our commitment to nurturing environments and elevated moments. At JW Marriott Orlando Bonnet Creek Resort & Spa, your well-being is our highest mission, and we are delighted to have been a part of your journey. Thank you for your exceptional rating. We warmly invite you back to continue enjoying all that the area has to offer.Raixa Medina,Director of Front Office
by A verified traveler
Posted 3 Nov 2024
Premier Customer Service.
Thank You Kelsey at check in. Awesome !
by A verified traveler
Posted 29 Oct 2024
Great property, breakfast was fantastic, very quiet
Comment from Hotel Management
30 Oct 2024 by Director of Front Office, Hotel Management
Dear Norberto, We are delighted you enjoyed every aspect of your stay at JW Marriott Orlando Bonnet Creek Resort & Spa, most notably our inspiring surroundings and delectable breakfast. It is our hope to always provide a serene and fulfilling experience to each and every guest. Thank you for your wonderful rating, and we look forward to welcoming you back soon.Raixa Medina,Director of Front Office
by A verified traveler
Posted 26 Oct 2024
Amazing stay while at Disney! Fantastic dining, pool, room and shuttle to all of the resorts
by A verified traveler
Posted 20 Oct 2024
Beautiful property and friendly staff!
Comment from Hotel Management
21 Oct 2024 by Director of Front Office, Hotel Management
Dear Heidi, We are glad you could leave inspired and revitalized. It is our goal to see to every detail so you can make the most of every moment with us. Thank you again. We look forward to welcoming you back to JW Marriott Orlando Bonnet Creek Resort & Spa.Raixa MedinaDirector of Front Office
