Ratings based on 1,528 Verified Reviews
4.6 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 Nov 2024
Pool was wonderful.
Comment from Hotel Management
22 Nov 2024 by Rebecca, Hotel Management
Hello Jonathan,Thank you for your feedback and recent stay at Hyatt Regency Orlando. Happy you enjoyed your stay and our wonderful pool. It was our pleasure to welcome you. We hope to see you again soon.Warm regards,RebeccaGuest Experience
by A verified traveler
Posted 18 Nov 2024
Comment from Hotel Management
19 Nov 2024 by Rebecca, Hotel Management
Hello sepideh,Thank you for your feedback and recent stay at Hyatt Regency Orlando. It was our pleasure to welcome you. We hope to see you again soon.Warm regards,RebeccaGuest Experience
by A verified traveler
Posted 18 Nov 2024
Comment from Hotel Management
18 Nov 2024 by Christi, Hotel Management
Hello OSCAR, thank you for taking time to share a Star Review on your recent stay at Hyatt Regency Orlando. I trust you enjoyed your stay with us. We look forward to welcoming you back again very soon. Best Regards, Christi
by A verified traveler
Posted 17 Nov 2024
Beautiful hotel just not much around the area
Comment from Hotel Management
18 Nov 2024 by Lindsey, Hotel Management
Dear Pedro, Thank you for the feedback and rating. We are happy that you enjoyed your stay with us, and hope to welcome you back as our guest again soon! Warm Regards,
by A verified traveler
Posted 17 Nov 2024
Great for adults and children. Great restaurants and pools to choose from.
Comment from Hotel Management
18 Nov 2024 by Lindsey, Hotel Management
Dear Aisha,Thank you for your rating and review. We are happy your enjoyed your stay with us. It is great you enjoyed the pools and food. We hope to welcome you back again soon!Best Wishes,
by A verified traveler
Posted 15 Nov 2024
The prices for parking are with $48/night ridiculous. For a hotel with 1800 rooms and overnight prices for a simple room with $450/night it’s way overpriced. The quality of the food at the hotel did not changed since the last time I’ve been at this hotel 3 years ago, is terrible. The burger (what else you get in American restaurants) with fries was not only cold when it arrived, but the taste was so bad that I could not eat it and send it back and refused to pay for it. Breakfast wasn’t much better and left most of it on the plate. The rooms at the first tower are outdated and cleanliness behind and under the beds is bad. You can find everything from earplugs, hair, rubber hair bands and chewing gum between bed and wall. I’m 34 years in the business of building luxury brand around the World and would advice American hotel operators to step back and re-think the way they serve paying customers because America is on its best way to become a customer service unfriendly society. Would u advise people to stay there? Yes!!! But get a room in tower two and take your meal elsewhere. For now.
Comment from Hotel Management
15 Nov 2024 by James, Hotel Management
Greetings, franciscus!Thank you for your review. We will be sharing your feedback with our staff to create a batter experience for future guests. Thank you for choosing to stay with us.
by A verified traveler
Posted 15 Nov 2024
Comment from Hotel Management
15 Nov 2024 by James, Hotel Management
Greetings!Thank you for your review. Please reach out to us through one of our social media or chat channels with your stay details, so that we can assist you further. Thank you for choosing to stay with us.
by A verified traveler
Posted 15 Nov 2024
Ok
Comment from Hotel Management
15 Nov 2024 by James, Hotel Management
Greetings, En Chyi!Thank you for your stellar review! We are delighted to hear that you enjoyed your stay. Thank you for choosing to stay with us, and we look forward to welcoming you back soon!
by A verified traveler
Posted 12 Nov 2024
Comment from Hotel Management
13 Nov 2024 by Michaela, Hotel Management
Hi Yeline. I want to thank you for your recent stay with us here at Hyatt Regency Orlando. I am pleased you enjoyed your visit, and I am grateful for your review. I look forward to hosting you again in the future. Thank you for your time.
by A verified traveler
Posted 12 Nov 2024
Comment from Hotel Management
12 Nov 2024 by Rebecca, Hotel Management
Hello Kenneth,Thank you for your 5-star feedback and recent stay at Hyatt Regency Orlando. Happy you enjoyed your stay. It was our pleasure to welcome you. We hope to see you again soon.Warm regards,RebeccaGuest Experience
