Ratings based on 962 Verified Reviews
4.3 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler from pinellas park
Posted 28 Nov 2024
Love the area, able to walk to all types of dinning. Central area so you really don’t have to drive far for attractions or food. Only stayed for one night so hotel was decent. Room was very big but bathroom was very small. A bit outdated but still a good place for short trips.
by A verified traveler
Posted 24 Nov 2024
Ok
Comment from Hotel Management
25 Nov 2024 by GM, Hotel Management
Dear Annamarie, Thank you for choosing to stay with us. We appreciate the high rating you've given. Whenever you plan your next visit, we promise to provide the same level of comfort and convenience that made your stay exceptional this time. Best, Kimberly Jackson, GM
by A verified traveler
Posted 23 Nov 2024
Great stay with easy access to attractions and restaurants.
Only issue was the extremely slow elevator....
Comment from Hotel Management
23 Nov 2024 by GM, Hotel Management
Dear joanne, While it wasn't without some flaws, I am glad to hear that your stay was pleasant. Thank you so much for taking the time to share these kind words with us and other potential travelers. We hope that you will consider a return trip for a flawless experience next time. Best, Kimberly Jackson, GM
by A verified traveler
Posted 21 Nov 2024
We had a great experience staying at the Hyatt! It is definitely on my list to stay at again when we go back to Orlando. It was clean and very nice. The breakfast options were great and better than other continental breakfast options.
Comment from Hotel Management
22 Nov 2024 by GM, Hotel Management
Dear Katy, Thank you for your review. I appreciate you choosing us while in the Orlando area. Our goal is to provide every guest with an exceptional stay, so we are glad that you enjoyed your time with us. We look forward to your return! Best, Kimberly Jackson, GM
by A verified traveler
Posted 18 Nov 2024
Was very clean, staff was friendly and the location is convenient.
Comment from Hotel Management
19 Nov 2024 by GM, Hotel Management
Dear Anna, We pride ourselves on providing excellent service and spotless accommodations, so it is wonderful to hear that you appreciate our efforts. Your feedback will be shared with the team as they work hard to ensure the property is as clean and comfortable as possible. Thank you for your review, and please come back anytime. Best, Kimberly Jackson, GM
by A verified traveler
Posted 18 Nov 2024
staffs were friendly, breakfast was good and room was clean
Comment from Hotel Management
18 Nov 2024 by GM, Hotel Management
Dear Jia Wen, Thank you for choosing to stay with us! We are delighted to hear that you had a great stay, and that our friendly staff, delicious breakfast, and clean room helped make that happen. We appreciate your patronage, and we hope to welcome you back again soon. Best, Nina Shirk, GM
by A verified traveler
Posted 16 Nov 2024
Great hidden location, next to night club; made me feel uncomfortable when arriving from the parks nearby dark parking and could not find parking with enough lighting to make me feel safe getting out of car.
Comment from Hotel Management
17 Nov 2024 by GM, Hotel Management
Dear Susan, Guest safety is our top priority. We live and work in this area and overall find it to be very safe. Thank you for your time in reviewing our hotel. Sincerely, Kimberly Jackson, GM
by A verified traveler
Posted 15 Nov 2024
Great stay
Comment from Hotel Management
15 Nov 2024 by GM, Hotel Management
Dear Debora, It's lovely to know you enjoyed your stay. Thank you for your time in sharing a review and we hope to see you again. Best, Kimberly Jackson, GM
by A verified traveler
Posted 12 Nov 2024
Excellent experience!
Comment from Hotel Management
13 Nov 2024 by GM, Hotel Management
Dear Janice, We are grateful for the opportunity to host you! Your feedback and positive review are much appreciated. We hope to welcome you back whenever you return to the area. Best, Kimberly Jackson, GM
by A verified traveler
Posted 12 Nov 2024
Comment from Hotel Management
12 Nov 2024 by GM, Hotel Management
Dear Jeffrey, We are thrilled you had a perfect stay! Thank you for the review, and please visit us again. Best, Kimberly Jackson, GM
