Ratings based on 967 Verified Reviews
4.2 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 23 Nov 2024
Great stay with easy access to attractions and restaurants.
Only issue was the extremely slow elevator....
Comment from Hotel Management
23 Nov 2024 by GM, Hotel Management
Dear joanne, While it wasn't without some flaws, I am glad to hear that your stay was pleasant. Thank you so much for taking the time to share these kind words with us and other potential travelers. We hope that you will consider a return trip for a flawless experience next time. Best, Kimberly Jackson, GM
by A verified traveler
Posted 21 Nov 2024
We had a great experience staying at the Hyatt! It is definitely on my list to stay at again when we go back to Orlando. It was clean and very nice. The breakfast options were great and better than other continental breakfast options.
Comment from Hotel Management
22 Nov 2024 by GM, Hotel Management
Dear Katy, Thank you for your review. I appreciate you choosing us while in the Orlando area. Our goal is to provide every guest with an exceptional stay, so we are glad that you enjoyed your time with us. We look forward to your return! Best, Kimberly Jackson, GM
by A verified traveler
Posted 18 Nov 2024
Was very clean, staff was friendly and the location is convenient.
Comment from Hotel Management
19 Nov 2024 by GM, Hotel Management
Dear Anna, We pride ourselves on providing excellent service and spotless accommodations, so it is wonderful to hear that you appreciate our efforts. Your feedback will be shared with the team as they work hard to ensure the property is as clean and comfortable as possible. Thank you for your review, and please come back anytime. Best, Kimberly Jackson, GM
by A verified traveler
Posted 18 Nov 2024
staffs were friendly, breakfast was good and room was clean
Comment from Hotel Management
18 Nov 2024 by GM, Hotel Management
Dear Jia Wen, Thank you for choosing to stay with us! We are delighted to hear that you had a great stay, and that our friendly staff, delicious breakfast, and clean room helped make that happen. We appreciate your patronage, and we hope to welcome you back again soon. Best, Nina Shirk, GM
by A verified traveler
Posted 16 Nov 2024
Great hidden location, next to night club; made me feel uncomfortable when arriving from the parks nearby dark parking and could not find parking with enough lighting to make me feel safe getting out of car.
Comment from Hotel Management
17 Nov 2024 by GM, Hotel Management
Dear Susan, Guest safety is our top priority. We live and work in this area and overall find it to be very safe. Thank you for your time in reviewing our hotel. Sincerely, Kimberly Jackson, GM
by A verified traveler
Posted 15 Nov 2024
Great stay
Comment from Hotel Management
15 Nov 2024 by GM, Hotel Management
Dear Debora, It's lovely to know you enjoyed your stay. Thank you for your time in sharing a review and we hope to see you again. Best, Kimberly Jackson, GM
by A verified traveler
Posted 12 Nov 2024
Excellent experience!
Comment from Hotel Management
13 Nov 2024 by GM, Hotel Management
Dear Janice, We are grateful for the opportunity to host you! Your feedback and positive review are much appreciated. We hope to welcome you back whenever you return to the area. Best, Kimberly Jackson, GM
by A verified traveler
Posted 12 Nov 2024
Comment from Hotel Management
12 Nov 2024 by GM, Hotel Management
Dear Jeffrey, We are thrilled you had a perfect stay! Thank you for the review, and please visit us again. Best, Kimberly Jackson, GM
by A verified traveler
Posted 12 Nov 2024
It was a joy staying here. Breakfast was excellent, everyday something different. A plus that they have Starbucks for purchase. Additionally friendly staff especially Ian that was an excellent person and very attentive. I will recommend staying here. I travel with my family and the room was perfect.
Comment from Hotel Management
12 Nov 2024 by GM, Hotel Management
Dear Glorie, I'm glad our service and accommodations helped make for a nice trip. All compliments are appreciated, but it's especially kind of you to recognize the staff who do a great job taking care of all our guests. Should your travels bring you back to the area, I hope we are your first choice for lodging. Best, Kimberly Jackson, GM
by A verified traveler
Posted 9 Nov 2024
Excellent
Comment from Hotel Management
10 Nov 2024 by GM, Hotel Management
Dear Gilbert, We appreciate you taking the time to let us know you enjoyed your visit. Thank you for choosing us. Best, Nina Shirk, GM
