Ratings based on 1,342 Verified Reviews
4.4 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 16 Nov 2024
Hotel was very well kept and clean front desk was always very welcoming and helpful
Comment from Hotel Management
17 Nov 2024 by Hotel Management, Hotel Management
Thank you for staying with us! We really appreciate your honest review and are so happy to hear that you enjoyed your stay. Hopefully we get the chance to welcome you back soon.
by A verified traveler
Posted 15 Nov 2024
Property was. Staff were helpful in assisting with any issues as they came up. Location was nice and close to many options for food and shopping. Would book again
Comment from Hotel Management
15 Nov 2024 by Holiday Inn & Suites Team, Hotel Management
Thank you for the feedback please come again.
by A verified traveler from Bartow
Posted 11 Nov 2024
Loved it ! We went for a quiet weekend away. The bed was comfortable the staff was nice highly recommend
Comment from Hotel Management
11 Nov 2024 by Holiday Inn & Suites Team, Hotel Management
Thank you so much for your kind words! We're thrilled to hear you had a peaceful weekend getaway and enjoyed the comfort of the bed and the friendliness of our staff. We truly appreciate your recommendation and look forward to welcoming you back for another relaxing stay!
by A verified traveler
Posted 10 Nov 2024
Comment from Hotel Management
11 Nov 2024 by Holiday Inn & Suites Team, Hotel Management
Thank you so much for your feedback! We look forward to welcoming you back for another stay!
by A verified traveler
Posted 10 Nov 2024
Great
Comment from Hotel Management
11 Nov 2024 by Holiday Inn & Suites Team, Hotel Management
Thank you so much for your feedback! We look forward to welcoming you back for another stay!
by A verified traveler from Los Angeles
Posted 7 Nov 2024
Ricky was awesome at my stay here! Super accommodating 🙏
Comment from Hotel Management
11 Nov 2024 by Holiday Inn & Suites Team, Hotel Management
Thank you so much for your feedback! We look forward to welcoming you back for another stay!
by A verified traveler
Posted 6 Nov 2024
Comment from Hotel Management
7 Nov 2024 by Holiday Inn & Suites Team, Hotel Management
Thank you,We appreciate your feedback
by A verified traveler
Posted 5 Nov 2024
Great price and great location, my room felt like the carpet was wet fue to humidity and a staff member had some difficulties checking me in but other than that it was a good stay, walking distance to outlet was a great plus
Comment from Hotel Management
7 Nov 2024 by Pepe Magunje, Hotel Management
Thank you for sharing your experience with us. We're glad to hear that you found our location convenient and enjoyed the value we offer, especially being within walking distance to the outlets.We also appreciate your constructive feedback regarding the room and check-in process. We sincerely apologize for the humidity issue in your room and any challenges you encountered during check-in. Please know that we are addressing these matters to ensure a more comfortable experience for future guests.We hope to welcome you back soon and provide you with an even better stay.
by A verified traveler
Posted 4 Nov 2024
The room stank of damp and the carpet was not
very clean.
Comment from Hotel Management
4 Nov 2024 by Holiday Inn & Suites Team, Hotel Management
Thank you for bringing these issues to our attention. We sincerely apologize for the inconveniences you experienced during your stay. We understand your disappointment and would like to sincerely apologize for your unsatisfactory experience. Your feedback is invaluable in helping us improve our services, and we hope to have the opportunity to restore your faith in our hotel.
by A verified traveler
Posted 2 Nov 2024
Comment from Hotel Management
4 Nov 2024 by Holiday Inn & Suites Team, Hotel Management
Thanks for staying with us. We appreciate your feedback!
