Ratings based on 1,935 Verified Reviews
4.6 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 22 Nov 2024
Had everything we needed..very clean..staff very helpful and friendly...grwat location for all the parks...3rd time we have stayed here....would be a great idea if you did a loyalty scheme to make repeat stays slightly reduced
Comment from Hotel Management
22 Nov 2024 by Front Desk Agent, Hotel Management
Thank you so much for your rating, we appreciate your feedback and are glad to read you enjoyed your stay with us!
by A verified traveler from Oxford
Posted 20 Nov 2024
Very clean and comfortable. Mattress was firm, but fairly comfy. Would stay there again. Walkable area. Didn't use their park shuttle.
Comment from Hotel Management
20 Nov 2024 by Front Desk Agent, Hotel Management
Thank you so much for your rating, we appreciate your feedback and are glad to read you enjoyed your stay with us!
by A verified traveler
Posted 19 Nov 2024
Such a great place to stay! Safe , monitored , friendly staff , close to Disney springs and the parks , clean
Comment from Hotel Management
19 Nov 2024 by Hilton Vacation Club Cypress Pointe Orlando, Hotel Management
Thank you so much for your kind words! It’s an honor to be of service and nothing makes us happier than to hear how our Team Members made your stay so enjoyable, as they are truly the ones who make our resort so special! We will definitely make a point to celebrate your comments with them. We appreciate your resounding recommendation, and we look forward to making your next stay with us even better! Have a great Day!
by A verified traveler
Posted 18 Nov 2024
Beautiful property with great amenities and service
Comment from Hotel Management
19 Nov 2024 by Cypress Pointe Front Desk , Hotel Management
Thank you for leaving your 5 out of 5 rating on your recent stay with us at Hilton Vacation Club Cypress Pointe Orlando. We appreciate your feedback and look forward to welcoming you back soon.
by A verified traveler
Posted 17 Nov 2024
This property is perfect for both Disney and universal
Comment from Hotel Management
17 Nov 2024 by Cypress Pointe Front Desk , Hotel Management
Thank you for your 5 out of 5 rating on your recent stay with us at Hilton Vacation Club Cypress Pointe Orlando we appreciate your time. We are perfectly located just 20 minutes or less from most of the Orlando Attractions. We are glad that you enjoyed your stay and hope to welcome you back again soon.
by A verified traveler
Posted 17 Nov 2024
Very clean. Had a 2 bedroom suite. Very clean. Eveyone wss nice and friendly. Ill definitely be back again
Comment from Hotel Management
17 Nov 2024 by Front Desk Agent, Hotel Management
Thank you so much for your rating, we appreciate your feedback and are glad to read you enjoyed your stay with us. We hope to welcome you back!
by A verified traveler from apollo beach
Posted 16 Nov 2024
Comment from Hotel Management
16 Nov 2024 by Hilton Vacation Club Cypress Pointe Orlando, Hotel Management
Thank you for your valued feedback. We are happy to hear you fully enjoyed your stay with us here at Hilton Vacation Club Cypress Pointe Orlando. We look forward to hosting you again soon.
by A verified traveler
Posted 16 Nov 2024
Comment from Hotel Management
16 Nov 2024 by FD Team, Hotel Management
Thank you for taking the time to complete our survey regarding your most recent stay at Cypress Pointe Resort. We are looking forward for your next visit and as always, please contact us with any special requests you might have and based on our availability I will make every effort to accommodate them.
by A verified traveler
Posted 13 Nov 2024
No elevators to transport luggage to 3rd floor. Otherwise facilities were clean. All appliances worked well. Pool was great especially for kids.
Comment from Hotel Management
13 Nov 2024 by Hilton Vacation Club Cypress Pointe Orlando, Hotel Management
Thank you for your valued feedback. We are happy to hear that you enjoyed your stay with us here at Hilton Vacation Club Cypress Pointe Orlando. We do offer luggage assistance for any guest. We look forward to hosting you again soon.
by A verified traveler
Posted 12 Nov 2024
Comment from Hotel Management
13 Nov 2024 by Hilton Vacation Club Cypress Pointe Orlando, Hotel Management
Thank you for choosing to stay with us at A Hilton Vacation Club, Cypress Pointe Orlando. We are glad to hear you had an excellent stay with us and we hope to welcome you back soon!
