Ratings based on 978 Verified Reviews
3.9 Room cleanliness
4.0 Service & staff
3.8 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 4 Dec 2024
Super nice please!
by A verified traveler from Orlando
Posted 29 Nov 2024
Great staff!
Comment from Hotel Management
30 Nov 2024 by NOEL, Hotel Management
Dear Guest, Thank you for your review and for choosing our hotel. We are happy to hear that you enjoyed your stay with us, and we are looking forward to having you again in our hotel.SincerelyThe Hotel Management
by A verified traveler
Posted 17 Nov 2024
Comment from Hotel Management
18 Nov 2024 by NOEL, Hotel Management
Dear Guest, We are very thankful to you for such a good score, and you found our hotel to your liking. We look forward to welcoming you again. Sincerely,The Hotel Management
by A verified traveler
Posted 16 Nov 2024
I chose this property for the shuttle to the parks and free breakfast. The breakfast was pretty good. The room had a rusty barn door. The safe would not lock and on our last day a roach came out the electricity wall plug. It has a decent rating but don't believe the hype. Stay somewhere else for comfort.
Comment from Hotel Management
18 Nov 2024 by NOEL, Hotel Management
Dear Guest, We are delighted to receive your kind words and that you found our hotel to your liking. Regarding your concerns, trust that we are continuously doing the needful to improve. We look forward to your next visit. Sincerely,The Hotel Management
by A verified traveler
Posted 12 Nov 2024
I judge a room by bed comfort, cleanliness, and the shower. The room was clean and spacious. The bed was firm but not bad, although the pillows were small. There was very low water pressure in the shower. The tile work in the bathroom was horrible. I can't believe they paid someone for the work. I would have been embarrassed to perform that work.
The breakfast buffet was on the poor side. Cold sausage patties and cold eggs. The make it yourself waffles were good. Coffee was undrinkable.
We were here one night and didn't care about amenities. But this is not Grand or a resort. But it was cheap and that was our selection criteria.
Comment from Hotel Management
13 Nov 2024 by NOEL, Hotel Management
Dear Guest, We sincerely apologize if we were unable to meet your expectations during your stay. Please be assured that we take your comments very seriously and have shared them with our team to investigate and resolve. We hope to welcome you again. Sincerely,The Hotel Management
by A verified traveler
Posted 7 Nov 2024
So very noisy and people thought it was funny to remove the sign don't disturb between midnight and 130 am told front desk about it and got another sign the people at end of hall laughing in carrying in in the hallway and the sign disappeared again so I was woke up early by housekeeping because there was no sign saying do not disturb
Comment from Hotel Management
8 Nov 2024 by NOEL, Hotel Management
Dear Guest, We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.Sincerely,The Hotel Management
by A verified traveler
Posted 4 Nov 2024
Comment from Hotel Management
4 Nov 2024 by NOEL, Hotel Management
Dear Guest, We are very thankful to you for such a good score, and you found our hotel to your liking. We look forward to welcoming you again. Sincerely,The Hotel Management
by A verified traveler
Posted 2 Nov 2024
Goid
Comment from Hotel Management
3 Nov 2024 by CC - Guest Relations Manager, Hotel Management
Hi Dionte! Thank you for your positive feedback! We are glad to hear that you had a good experience during your stay. Your satisfaction is important to us, and we look forward to welcoming you back in the future.
by A verified traveler from Orlando
Posted 1 Nov 2024
Love this place
Comment from Hotel Management
1 Nov 2024 by NOEL, Hotel Management
Dear Guest, We are very thankful to you for such a good score, and you found our hotel to your liking. We look forward to welcoming you again. Sincerely,The Hotel Management
by A verified traveler
Posted 31 Oct 2024
Pool was cold. No pool towels.
Comment from Hotel Management
31 Oct 2024 by CC - Guest Relations Manager, Hotel Management
Hi Christine! Thank you for your feedback. We apologize for the inconvenience you experienced with the pool temperature and the lack of towels. We will address these issues to enhance our guests' experience. We hope to welcome you back for a more enjoyable stay in the future.
