Ratings based on 986 Verified Reviews
3.5 Room cleanliness
3.7 Service & staff
3.6 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 17 Nov 2024
by A verified traveler
Posted 16 Nov 2024
Hotel is close to everything, its an older hotel so it kinda smells musty, room was nice size and clean but good value for the price since only needed to stay 1 night.
Comment from Hotel Management
17 Nov 2024 by Hotel Management , Hotel Management
Dear Michelle, Thank you for your feedback. We’re glad you found our location convenient and appreciated the cleanliness and spaciousness of your room. While we strive to provide excellent value, we apologize for the musty smell you experienced and will address this with our maintenance team to improve the overall atmosphere. Your input helps us enhance guest satisfaction, and we’re grateful you chose to stay with us. We look forward to welcoming you back for an even better experience! Sincerely,Hotel Management
by A verified traveler
Posted 15 Nov 2024
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by A verified traveler
Posted 9 Nov 2024
The place needs proper cleaning and better variety for breakfast....
The breakfast items were very limited
Comment from Hotel Management
10 Nov 2024 by Hotel Management , Hotel Management
Dear Michael, Thank you for your feedback. We sincerely apologize for the cleanliness issues and the limited breakfast options during your stay. Providing a clean, comfortable environment and a satisfying breakfast are priorities for us, and we regret falling short in these areas. We are working closely with our housekeeping team to ensure better standards and will explore ways to expand breakfast offerings. Your feedback is invaluable in helping us improve, and we look forward to welcoming you back for a better experience.Sincerely,Hotel Management
by A verified traveler
Posted 26 Oct 2024
Pet friendly and affordable. Limited breakfast nice sized rooms
Comment from Hotel Management
27 Oct 2024 by Hotel Management , Hotel Management
Dear Dawn, Thank you for your feedback! We’re pleased to hear that you enjoyed our pet-friendly accommodations, affordability, and the spacious rooms we offer. We understand the importance of providing a comfortable and welcoming environment for all our guests, including furry friends! Your comments on our breakfast offerings are also appreciated, and we’re always exploring ways to improve. We look forward to hosting you again and providing an even better experience on your next stay at Extended Stay America.Sincerely,Hotel Management
by A verified traveler
Posted 26 Oct 2024
Dog friendly and affordable.
by A verified traveler
Posted 16 Oct 2024
I enjoyed my stay as the room was big and did the job for what I was staying for. I chose this hotel because I was evacuating for Hurricane Milton, and the room had a bed, tv, A/C and a bathroom. My only negatives were the room key would quit working every time that I seemed to leave my room for some reason, additionally the shower was filthy. The sink and toilet were clean but the shower was not in good condition. Every thing else in the room was fine. The parking was great and I didn’t have any other issues. The walls were thin I must say and I could hear a lot of noise in the hallway. The room and hotel was cheap but you get what you pay for.
Comment from Hotel Management
17 Oct 2024 by Hotel Management , Hotel Management
Dear Joseph, Thank you for your feedback. We're glad the room met your needs during Hurricane Milton, and you appreciated the space, parking, and amenities. We sincerely apologize for the issues with the room key and the cleanliness of the shower. We understand the inconvenience this caused and will work to improve both areas. We also regret the noise disturbance due to the thin walls. Your comments help us enhance our service, and we hope to welcome you back for a better experience.Sincerely,Hotel Management
by A verified traveler
Posted 16 Oct 2024
Nice area, good location.
by A verified traveler
Posted 6 Oct 2024
location
Comment from Hotel Management
7 Oct 2024 by Hotel Management , Hotel Management
Dear Feridoon, Thank you for your feedback! We’re pleased to hear that you appreciated our location. It’s great to know it met your needs during your stay. Your insights are invaluable as we aim to enhance our guest experience. We hope to have the pleasure of welcoming you back soon for another enjoyable stay!Sincerely,Hotel Management
by A verified traveler
Posted 4 Oct 2024
