Ratings based on 1,306 Verified Reviews
4.2 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 3 Dec 2024
by A verified traveler
Posted 23 Nov 2024
We loved the location and the community amenities. House was nice, clean and exactly what we needed.
by A verified traveler
Posted 16 Nov 2024
We were disappointed with the cleanliness of the interior of property. The roof of the lanai was ripped in many places so no protection from insects, squirrels and other small animals. The pool had not been cleaned.
The beds were really old and noisy. They need to be replaced.
by A verified traveler
Posted 6 Nov 2024
by A verified traveler
Posted 29 Oct 2024
by A verified traveler from Miami
Posted 23 Oct 2024
by A verified traveler
Posted 21 Oct 2024
The property was awesome. However, they needed to be cleaned with the house( floors and bathroom), and the towels were not in good cleaning condition. I suggested that other visitors bring their towels or Clorox with soap to wash the towels since the property has washers and dryers. Another suggestion for the property renters, place sufficient bathroom paper or suggested to bring it.
by A verified traveler
Posted 21 Oct 2024
We reserved a three bedroom with the pool. The carpets were dirty. There were water stains on the wall the furniture and food stains on it and the pool was filled with leaves and the water was brown. We complain to the management and they showed us a second room, which to their credit looked cleaner, but smelled like weed. Thus we then forced to find different accommodations. It took them over a week to get the money refunded back to us after we spent several hours on the phone with them, trying to get them to take care of this. They refused to talk to Expedia to get our money back and overall staying there was supposed to financial and Personal inconvenience.
by A verified traveler
Posted 17 Oct 2024
Our experience as a family of five was terrible. The resort was very dirty, and therefore I do not recommend it. The guest bathroom and the kitchen had small cockroaches, and the cabinets were greasy. The kitchen was not fully equipped. We found ants in the beds, bedrooms, and stairs. The porch of the house was very dirty. The pool area was not as described, it did not have a barbecue, and the pool was dirty; we found remnants of personal items. The smell of the pool chemicals was very strong, which is concerning when you have children.
To conclude, although the house was very spacious and the staff was very friendly, the place as a whole was very unpleasant. I do not recommend it and would not return.
Notre expérience en tant que famille de cinq personnes a été terrible. Le complexe était très sale, c’est pourquoi je ne le recommande pas. La salle de bain des invités et la cuisine avaient des petites cafards, et les armoires étaient grasses. La cuisine n’était pas entièrement équipée. Nous avons trouvé des fourmis dans les lits, les chambres et les escaliers. Le porche de la maison était très sale. L’espace piscine n’était pas comme décrit, il n’y avait pas de barbecue, et la piscine était sale ; nous avons trouvé des objets personnels laissés par d’autres personnes. L’odeur des produits chimiques de la piscine était très forte, ce qui est inquiétant avec des enfants.
Pour conclure, Je ne le recommande pas et je n’y retournerais pas.
by A verified traveler
Posted 12 Oct 2024
This rental is ideal if you’re planning a trip to Disney, with its convenient location near Disney Springs, theme parks, and plenty of shopping.
However, there were several drawbacks. The community gate was broken upon arrival, remaining open all weekend, which made the security guard feel redundant. I specifically chose this rental for the hot tub, but it was disappointing to find that only half the jets were working. While the outdoor area is screened in, there were spider webs and flies, which undermined its purpose. Additionally, the sliding glass door didn’t lock, which felt unsafe, especially for a solo traveler.
The beds and pillows were firm and springy—nothing special. There were also minor issues like a damaged couch and dining table, scuffed walls, and general wear and tear.
Overall, my stay was decent since I spent most of my time outside the unit, but the property needs updates if they plan to maintain their current rates. It felt overpriced for the condition of the unit. Also, be wary of hidden fees—read the fine print. Although I paid in advance, I was charged additional fees for a deposit and resort fees upon arrival.
In summary, the location is great, but the unit itself needs improvement.
