Ratings based on 1,271 Verified Reviews
4.6 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler from Whitby
Posted 21 Nov 2024
by A verified traveler from springfield
Posted 20 Nov 2024
Poor house cleaning service
by A verified traveler
Posted 19 Nov 2024
Amazing service, clean, and good breakfast!
by A verified traveler
Posted 19 Nov 2024
Did know about paid parking.
by A verified traveler from Caguas
Posted 18 Nov 2024
Very clean , not much to do in the hotel but nice place to stay if you have a rental car or like to walk around the areas.
by A verified traveler
Posted 16 Nov 2024
Comment from Hotel Management
18 Nov 2024 by Front Office Manager, Hotel Management
Jose, thank you for the great review! We're glad you enjoyed your stay with us and hope to host you again at the Element Orlando Universal!
by A verified traveler
Posted 16 Nov 2024
Did not have our reserved room available when we checked with no other options available so my family of 4 had to try to share one king bed. Room reaked of prior guests food. There were drops of fresh blood in the elevator. Breakfast was terrible and there was no butter or syrup available for toast or pancakes. The entire experience was a nightmare and no one at the front desk was helpful. They just kept saying that someone on the next shift would be able to help us. Absolutely do not recommend.
by A verified traveler
Posted 15 Nov 2024
Great!!
Comment from Hotel Management
18 Nov 2024 by Front Office Manager, Hotel Management
Christopher, thank you for the great review! We're glad you enjoyed your stay with us and hope to host you again at the Element Orlando Universal!
by A verified traveler
Posted 15 Nov 2024
Parking fee is to high!!!
Comment from Hotel Management
15 Nov 2024 by Front Office Manager, Hotel Management
Gurpreet, thank you for the great review! We're glad you enjoyed your stay with us. We have taken your comments regarding parking charges into consideration and appreciate your time. We hope to host you again at the Element Orlando Universal!
by A verified traveler
Posted 9 Nov 2024
Comment from Hotel Management
10 Nov 2024 by Front Office Manager, Hotel Management
Yesenia, thank you for the great review! We're glad you enjoyed your stay with us and hope to host you again at the Element Orlando Universal!
