Ratings based on 6,393 Verified Reviews
3.6 Room cleanliness
3.9 Service & staff
3.7 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 20 Nov 2024
Can I give this place 6 stars?! AMAZING!
by A verified traveler from Harrison
Posted 20 Nov 2024
10 for 10
Comment from Hotel Management
20 Nov 2024 by J Tang, Hotel Management
Thank you for staying with us. We appreciate your feedback!
by A verified traveler from New York
Posted 19 Nov 2024
Comment from Hotel Management
20 Nov 2024 by J Tang, Hotel Management
Thank you for staying with us. We appreciate your feedback!
by A verified traveler
Posted 19 Nov 2024
Property is out dated. Under construction didnt have my room ready. Didnt have a king bed for me and my wife. They put us not in their building they put in an old section
Comment from Hotel Management
20 Nov 2024 by J Tang, Hotel Management
Thanks for staying with us. We appreciate your feedback!
by A verified traveler
Posted 17 Nov 2024
Our experience at DoubleTree Hilton was great! We were in town for SeaWorld and decided to stay at Hilton. This hotel is located right down the road from the park and in the proximity to many restaurants. I really enjoyed all the amenities they offered. Their breakfast buffet is really nice. The staff is amazing. Front desk is very accommodating and friendly and everyone we encountered during our stay was very helpful and professional. We will definitely stay here again.
Comment from Hotel Management
20 Nov 2024 by J Tang, Hotel Management
Thank you for staying with us. We appreciate your feedback!
by A verified traveler
Posted 16 Nov 2024
Great location, clean environment, friendly staff, and spacious rooms! Loved the restaurants on property and family friendly activities available.
Comment from Hotel Management
20 Nov 2024 by J Tang, Hotel Management
Thanks for staying with us. We appreciate your feedback!
by A verified traveler
Posted 14 Nov 2024
Comment from Hotel Management
20 Nov 2024 by J Tang, Hotel Management
Thank you for staying with us. We appreciate your feedback!
by A verified traveler
Posted 13 Nov 2024
Very quiet and clean,very professional staff.
Comment from Hotel Management
20 Nov 2024 by J Tang, Hotel Management
Thank you for staying with us. We appreciate your feedback!
by A verified traveler
Posted 12 Nov 2024
Comment from Hotel Management
20 Nov 2024 by J Tang, Hotel Management
Thank you for staying with us. We appreciate your feedback!
by A verified traveler
Posted 12 Nov 2024
The hotel room looks nothing like the picture. It looks like a 2 star motel brought out by the double tree. The lady that checked us in seemed rude. The parking lot smelled like urine, the pipes and toilets made noise all night and the microwave would not work no matter how many buttons you pushed. Things looked very rusted and outdated. Inside of the toilet looked dirty. The hotel lobby looked amazing I even thought our rooms were inside the hotel where you take the elevator; but instead it was a villa either the door leading outside..And they even charged for parking $30 a night and this place really wasn’t worth it. Won’t be staying here ever again.
Comment from Hotel Management
20 Nov 2024 by J Tang, Hotel Management
Thank you for your feedback. We will be addressing your concerns.
