Ratings based on 309 Verified Reviews
2.9 Room cleanliness
3.2 Service & staff
3.0 Room comfort
2.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 20 Nov 2024
The rooms inside were great the staff friendly but the parking area did not seem secure
Comment from Hotel Management
20 Nov 2024 by Mari, Hotel Management
Dear Omar:I would like to extend my appreciation for staying with us and your nice comment. would like to inform you that we are working on updates on our poking area and building.Thank you for staying with us, hope to see you again, have an amazing day!
by A verified traveler
Posted 20 Nov 2024
The receptionist was rude, raised her voice for asking about fees and deposit , tried to cancel the reservation, the deposit is very expensive
Comment from Hotel Management
20 Nov 2024 by Mari, Hotel Management
Dear Salomon:I would like to extend my apologies for the manner in which you felt treated, I will investigate this matter and make sure this does not happen again. We do have a deposit which is stated on our webpage, I am sorry for the inconvenience.I wish you a pleasant day.
by A verified traveler
Posted 19 Nov 2024
Looks clean, needs updating outside, electors and door for the room. Gets stuck
Comment from Hotel Management
19 Nov 2024 by Mari, Hotel Management
good morning:thank you for your comment and for staying with us.we are in doing some updates and the exterior should be done soon. We appreciate your freed back. Have a great day.
by A verified traveler from Skokie
Posted 18 Nov 2024
The lady told us our reservation was canceled since they don’t have any its rooms left. This was prepaid…
We left to another hotel.
Comment from Hotel Management
18 Nov 2024 by Rosa, Hotel Management
The guest Enwia Pierre checked in with us and stayed the whole reservation, along with his friends Joshua King.
by A verified traveler
Posted 16 Nov 2024
Comment from Hotel Management
16 Nov 2024 by Rosa, Hotel Management
Dear NathanielThank you for completing our survey. We noticed low scores and were hoping you could tell us about your experience so that we may work on improving in those areas. Your feedback is greatly appreciated and I look forward to hearing from you. Please feel free to contact me directly if there is anything I can assist you with.Thank you for choosing Developer Inn Downtown Orlando!All The Best
by A verified traveler
Posted 16 Nov 2024
Staff not good
Comment from Hotel Management
16 Nov 2024 by Rosa, Hotel Management
Dear Rajesh,Thank you for completing our survey. We do apologize for the inconvenience caused to you.
by A verified traveler
Posted 16 Nov 2024
Comment from Hotel Management
16 Nov 2024 by Rosa, Hotel Management
Thank you Anais,for your feedback. We love to learn from our valued guests and improve as we go. Rest assured that we value your feedback, and the relevant department is working to improve our hotel in its entirety. My hope is that you will allow us to better serve you in the future if your destination reaches Orlando to see how your feedback matters to us
by A verified traveler
Posted 15 Nov 2024
Comment from Hotel Management
16 Nov 2024 by Rosa, Hotel Management
Good morning BlancaWe were delighted to have you staying with us and would love to have you again, Have a wonderful day.
by A verified traveler
Posted 13 Nov 2024
The room itself was very clean, although it was full of ROACHES!!! The batteries were dead in the TV remote, no washcloths, & no trash liners.
Comment from Hotel Management
15 Nov 2024 by Rosa, Hotel Management
Thank you Shakeeba,for your feedback. We love to learn from our valued guests and improve as we go. Rest assured that we value your feedback, and the relevant department is working to improve our hotel in its entirety. My hope is that you will allow us to better serve you in the future if your destination reaches Orlando to see how your feedback matters to us
by A verified traveler
Posted 13 Nov 2024
I understand the rates were 4x the price they normally would be, because of a local event. HOWEVER, a working ice machine would have been great, towels in rooms, and unused toiletries would have been a great place to start even for a normal priced stay. The amount of property trash just in the hallways was not acceptable either.
Comment from Hotel Management
15 Nov 2024 by Rosa, Hotel Management
Thank you Alexis,for your feedback. We love to learn from our valued guests and improve as we go. Rest assured that we value your feedback, and the relevant department is working to improve our hotel in its entirety. My hope is that you will allow us to better serve you in the future if your destination reaches Orlando to see how your feedback matters to us
