Ratings based on 1,868 Verified Reviews
4.3 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler from Quincy
Posted 17 Dec 2024
Customer service was fantastic, and the rooms were very clean. I will definitely stay there again!
Comment from Hotel Management
17 Dec 2024 by Comfort Suites Maingate East, Hotel Management
Thank you, it was a pleasure to have you with us.
by A verified traveler
Posted 16 Dec 2024
Close to Old Town which was good for dining and entertainment when not visiting parks.
Linen was not clean as mentioned in other reviews.
Carpet had bad smell.
Bathroom was clean.
If it weren’t for the linen and carpet I would recommend this hotel.
by A verified traveler
Posted 15 Dec 2024
We will be back! Centrally located but out of sight. Nicer than most of the hotels around it, by a lot. Great price. But literally being in the back of old town and fun spot. You can't run out of things to do. We're already making plans to come back.
Comment from Hotel Management
16 Dec 2024 by Comfort Suites Maingate East, Hotel Management
Thank you! We'll be very honor to welcome you back.
by A verified traveler
Posted 14 Dec 2024
by A verified traveler from Harrow
Posted 12 Dec 2024
We have stayed here many times. Clise to dining options and Old town.
Not as many choices for breakfast as in the past. Still very nice pool area and location.
by A verified traveler
Posted 11 Dec 2024
Average stay. Mold noticed around bathtub. Humid smell in room.
by A verified traveler
Posted 11 Dec 2024
Great stay and the staff was great. I will say the hallways were hot and the elevators took forever.
by A verified traveler from Caguas
Posted 8 Dec 2024
The suite is comfortable, have what we need. Is walkable to Fun Spot and Old Town.
by A verified traveler
Posted 8 Dec 2024
by A verified traveler
Posted 7 Dec 2024
everything is good except the old building.
