Ratings based on 959 Verified Reviews
4.0 Room cleanliness
4.3 Service & staff
4.0 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 22 Nov 2024
Everything was excellent , definitely will be back
Comment from Hotel Management
23 Nov 2024 by Carlos, Hotel Management
Thank you for taking the time to share your experience with us! We’re thrilled to hear that you enjoyed your stay. Providing exceptional service and a comfortable environment is our top priority, and it’s wonderful to know we met your expectations.Your kind words mean so much to our team, and we’re delighted to know we could contribute to a memorable stay. We look forward to welcoming you back on your next visit!
by A verified traveler
Posted 21 Nov 2024
My stay was good. Ill stay again.
Comment from Hotel Management
23 Nov 2024 by Carlos, Hotel Management
Thank you for taking the time to share your experience with us! We’re thrilled to hear that you enjoyed your stay. Providing exceptional service and a comfortable environment is our top priority, and it’s wonderful to know we met your expectations.Your kind words mean so much to our team, and we’re delighted to know we could contribute to a memorable stay. We look forward to welcoming you back on your next visit!
by A verified traveler from Port Orange
Posted 16 Nov 2024
Comment from Hotel Management
17 Nov 2024 by Carlos, Hotel Management
Thank you so much for your glowing review! We’re thrilled to hear that your stay was a perfect experience. It’s always our goal to provide exceptional service and memorable stays, and knowing we achieved that for you truly makes our day.We hope to have the pleasure of welcoming you back in the future. Please don’t hesitate to reach out if there’s anything we can do to make your next visit just as special!
by A verified traveler
Posted 10 Nov 2024
Comment from Hotel Management
11 Nov 2024 by Carlos, Hotel Management
Thank you for sharing your feedback. I’m genuinely sorry to hear that your experience didn’t meet your expectations. We always strive to provide a high standard of comfort and service, and I deeply regret that we fell short in your case.Could you please share more details about what went wrong? We’d love to understand how we can improve and ensure that future guests have a better experience.Your feedback is important to us, and I’d appreciate the opportunity to make things right if possible.
by A verified traveler
Posted 8 Nov 2024
Limpio y buen servicio.
Comment from Hotel Management
8 Nov 2024 by Carlos, Hotel Management
Thank you so much for your kind words! We're thrilled to hear that you enjoyed your stay and appreciated our location, cleanliness, and the service from our team. It's always a pleasure to know our guests had a memorable experience. We can’t wait to welcome you back on your next visit. See you soon!
by A verified traveler
Posted 6 Nov 2024
The pool was good to swim in.
Hot tub was not on.
Room was directly across from the employee only room, which they kept blocked open, starting at 5:15am every morning and used a wood block so the door didn't auto shut after going in and out of that all morning to resupply the free breakfast buffet. That was loud and the noise was frequent for about one hour every morning.
Staff were friendly and kind which is so appreciated. Had to exchange a towel that appeared to have food crumbs on it.
Comment from Hotel Management
6 Nov 2024 by Carlos, Hotel Management
Thank you for taking the time to share your feedback. We truly appreciate your honesty and are sorry to hear that your experience didn’t fully meet your expectations. A 3/5 rating is important to us, and we take it seriously as an opportunity to improve.If you’d be willing to share more details about what aspects of your stay fell short, we would love to hear from you. Whether it’s regarding the room, amenities, service, or anything else, your input will help us ensure we provide a better experience for future guests.We do hope you’ll give us another opportunity to make things right and to exceed your expectations next time. If there’s anything we can do to make your next stay more enjoyable, please don’t hesitate to reach out.Thank you again for staying with us, and we look forward to welcoming you back.
by A verified traveler
Posted 2 Nov 2024
Comment from Hotel Management
2 Nov 2024 by Carlos, Hotel Management
Thank you so much for sharing your wonderful feedback with us! We are thrilled to hear that your experience was enjoyable and that our team was able to make your stay memorable. Your kind words mean a lot to us, and we will make sure to share them with our staff, who strive to provide the best service for each of our guests.It was truly a pleasure to host you, and we look forward to welcoming you back soon for another exceptional stay.
by A verified traveler
Posted 1 Nov 2024
The staff were very friendly and helpful. The breakfast was simple but very convenient in the mornings. The shuttle was easy to access and use. Great spot for a family to stay.
Comment from Hotel Management
2 Nov 2024 by Carlos, Hotel Management
Thank you so much for sharing your wonderful feedback with us! We are thrilled to hear that your experience was enjoyable and that our team was able to make your stay memorable. Your kind words mean a lot to us, and we will make sure to share them with our staff, who strive to provide the best service for each of our guests.It was truly a pleasure to host you, and we look forward to welcoming you back soon for another exceptional stay.
by A verified traveler
Posted 1 Nov 2024
A very clean hotel. Friend and extremely helpful staff. Loved the free coffee all day. Rooms were modern and everything worked great. Bathrooms were the best ive seen. Hot water on demand! Property is a bit.dated, especially reception area. Complimentary breakfast can be better. The eggs had no taste at all. Nevertheless overall a great option of a hotel. Very convenient
Comment from Hotel Management
2 Nov 2024 by Carlos, Hotel Management
Thank you so much for sharing your wonderful feedback with us! We are thrilled to hear that your experience was enjoyable and that our team was able to make your stay memorable. Your kind words mean a lot to us, and we will make sure to share them with our staff, who strive to provide the best service for each of our guests.It was truly a pleasure to host you, and we look forward to welcoming you back soon for another exceptional stay.
by A verified traveler
Posted 28 Oct 2024
Hotel was very convenient and in the vicinity to everything, restaurants, shopping and more, will stay again in the near future
Comment from Hotel Management
28 Oct 2024 by Carlos, Hotel Management
Thank you so much for your kind words! We’re thrilled to hear that you enjoyed your stay with us. It was a pleasure having you, and we’re glad that our amenities and service met your expectations.We truly appreciate your feedback, and it motivates us to continue providing the best experience possible for our guests. We hope to welcome you back soon for another memorable stay!Safe travels!
