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ACO Vacation Homes

Hotel in Kissimmee with free parking

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March 2025

Reviews

6.6 out of 10

Popular amenities

  • Gym
  • Laundry
  • Parking included
  • Free WiFi

Room options

Available filters for rooms
Showing 16 of 16 rooms

View all photos for ACO Family – 4 Bd with Pool and Grill (1745)

Terrace/patio

ACO Family – 4 Bd with Pool and Grill (1745)

  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 2 Twin Beds

View all photos for ACO Family – 4 Bd with private pool (1701)

Terrace/patio

ACO Family – 4 Bd with private pool (1701)

Highlights

Separate dining area
Separate sitting area
Private pool
Dishwasher
TV
Cookware/dishes/utensils
Stovetop
Iron/ironing board
  • Sleeps 9
  • 1 King Bed, 2 Queen Beds and 1 Twin Bunk Bed

View all photos for ACO PREMIUM – 6Bd with Private Pool and Spa (No Club House Access) (1746)

Outdoor pool

ACO PREMIUM – 6Bd with Private Pool and Spa (No Club House Access) (1746)

Highlights

Separate dining area
Separate sitting area
Private pool
Dishwasher
TV
Cookware/dishes/utensils
Stovetop
Iron/ironing board
  • Sleeps 12
  • 2 King Beds, 3 Queen Beds and 2 Twin Beds

View all photos for ACO PREMIUM – 5Bd with Private Pool, spa and Grill (1761) - No Club House Access

Outdoor pool

ACO PREMIUM – 5Bd with Private Pool, spa and Grill (1761) - No Club House Access

Highlights

Separate dining area
Separate sitting area
Private pool
Dishwasher
TV
Cookware/dishes/utensils
Stovetop
Iron/ironing board
  • Sleeps 13
  • 3 King Beds, 3 Double Beds and 1 Twin Bed

View all photos for ACO Family - 4 Bd with pool and Grill (1716)

Terrace/patio

ACO Family - 4 Bd with pool and Grill (1716)

  • Sleeps 12
  • 2 King Beds, 1 Double Bed and 5 Twin Beds

View all photos for ACO FAMILY – 4 Bd with private pool (1724)

Indoor pool

ACO FAMILY – 4 Bd with private pool (1724)

Highlights

Separate dining area
Separate sitting area
Private pool
Dishwasher
TV
Cookware/dishes/utensils
Stovetop
Iron/ironing board
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds, 1 Double Bed and 1 Twin Bed

View all photos for ACO FAMILY - 4 Bd with Pool and Grill (1755)

Terrace/patio

ACO FAMILY - 4 Bd with Pool and Grill (1755)

  • Sleeps 10
  • 2 King Beds, 1 Large Twin Bunk Bed, 2 Twin Beds and 1 Twin Sofa Bed

View all photos for ACO PREMIUM – 6 Bd with Pool (No Club House Access) (1744)

Iron/ironing board, cribs/infant beds, free WiFi

ACO PREMIUM – 6 Bd with Pool (No Club House Access) (1744)

  • Sleeps 16
  • 3 King Beds, 1 Queen Bed and 4 Double Beds

View all photos for ACO PREMIUM – 8Bd with Private Pool and Game Room 1764 - No Club House Access

Outdoor pool

ACO PREMIUM – 8Bd with Private Pool and Game Room 1764 - No Club House Access

Highlights

Separate dining area
Separate sitting area
Private pool
Dishwasher
TV
Cookware/dishes/utensils
Stovetop
Iron/ironing board
  • Sleeps 16
  • 4 King Beds, 2 Queen Beds and 4 Twin Beds

View all photos for ACO Family 4 Bd with private pool and Grill 1725

Iron/ironing board, cribs/infant beds, free WiFi

ACO Family 4 Bd with private pool and Grill 1725

Highlights

Separate dining area
Separate sitting area
Private pool
Dishwasher
TV
Cookware/dishes/utensils
Stovetop
Iron/ironing board
  • Sleeps 10
  • 1 King Bed, 2 Queen Beds, 1 Double Bed and 1 Double Sofa Bed

View all photos for ACO PREMIUM - 6 Bd with private Pool and Spa (No Club House Access) (1734)

Iron/ironing board, cribs/infant beds, free WiFi

ACO PREMIUM - 6 Bd with private Pool and Spa (No Club House Access) (1734)

Highlights

Separate dining area
Separate sitting area
Private pool
Dishwasher
TV
Cookware/dishes/utensils
Stovetop
Iron/ironing board
  • Sleeps 12
  • 3 King Beds, 2 Queen Beds and 2 Twin Beds

View all photos for ACO PREMIUM- 8 Bd with Pool and Grill (1760) (no clubhouse access)***

BBQ/picnic area

ACO PREMIUM- 8 Bd with Pool and Grill (1760) (no clubhouse access)***

Highlights

Separate dining area
Separate sitting area
Private pool
Dishwasher
TV
Cookware/dishes/utensils
Stovetop
Iron/ironing board
  • Sleeps 18
  • 5 King Beds, 2 Double Beds and 4 Twin Beds

View all photos for ACO PREMIUM – 8Bd with Private Pool and Spa (No Club House Access) (1747)

Iron/ironing board, cribs/infant beds, free WiFi

ACO PREMIUM – 8Bd with Private Pool and Spa (No Club House Access) (1747)

Highlights

Separate dining area
Separate sitting area
Private pool
Dishwasher
TV
Sofa bed
Cookware/dishes/utensils
Stovetop
  • Sleeps 18
  • 6 King Beds, 1 Queen Bed and 2 Twin Beds

View all photos for ACO PREMIUM 8Bd with Private Pool,Spa (no clubhouse access) (1756)

Terrace/patio

ACO PREMIUM 8Bd with Private Pool,Spa (no clubhouse access) (1756)

Highlights

Separate dining area
Separate sitting area
Private pool
Dishwasher
TV
Cookware/dishes/utensils
Stovetop
Iron/ironing board
  • Sleeps 18
  • 4 King Beds, 3 Double Beds and 4 Twin Beds

View all photos for ACO PREMIUM – 8Bd with Private Pool and Spa (No Club House Access) (1749)

Private kitchen

ACO PREMIUM – 8Bd with Private Pool and Spa (No Club House Access) (1749)

Highlights

Separate dining area
Separate sitting area
Private pool
Dishwasher
TV
Cookware/dishes/utensils
Stovetop
Iron/ironing board
  • Sleeps 20
  • 5 King Beds, 1 Queen Bed, 2 Twin Beds and 2 Double Beds

View all photos for ACO PREMIUM – **6 Bd with private Pool and Spa (No Club House Access)(1751)

Iron/ironing board, cribs/infant beds, free WiFi

ACO PREMIUM – **6 Bd with private Pool and Spa (No Club House Access)(1751)

Highlights

Separate dining area
Separate sitting area
Individually decorated
Private pool
Dishwasher
TV
Cookware/dishes/utensils
Stovetop
  • 309 sq m
  • Sleeps 14
  • 3 King Beds, 1 Queen Bed, 2 Twin Beds and 2 Double Beds
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About the neighborhood

Map
Various Addresses, Kissimmee, FL, 34746

What's nearby

  • Mystic Dunes Golf Club - 6 min drive
  • ESPN Wide World of Sports - 8 min drive
  • Disney's Blizzard Beach Water Park - 8 min drive
  • Disney's Hollywood Studios® - 10 min drive
  • Disney's Animal Kingdom® Theme Park - 13 min drive

Getting around

  • Orlando Station - 25 min drive
  • Kissimmee, FL (ISM-Kissimmee Gateway) - 24 min drive

Restaurants

  • ‪McDonald's - ‬8 min walk
  • ‪Intermission Food Court - ‬7 min drive
  • ‪End Zone Food Court - ‬6 min drive
  • ‪Starbucks - ‬3 min walk
  • ‪World Premiere Food Court - ‬8 min drive

About this property

ACO Vacation Homes

Hotel near Walt Disney World® Resort
ACO Vacation Homes provides amenities like laundry facilities and a gym. Stay connected with free in-room WiFi.
Other perks at this hotel include:
  • Free self parking
  • Babysitting (surcharge), concierge services, and luggage storage
  • Smoke-free premises and tour/ticket assistance
Room features
All guestrooms at ACO Vacation Homes have perks such as separate sitting areas and separate dining areas, as well as amenities like free WiFi.
Extra amenities include:
  • Dishwashers, stovetops, and cookware/dishes/utensils
  • Separate sitting areas, separate dining areas, and cribs/infant beds

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Things to do

  • Gym

Family friendly

  • Babysitting (surcharge)
  • Crib (surcharge)
  • Laundry facilities
  • Living room
  • Separate in-room dining area

Conveniences

  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Room amenities

Bedroom

  • Crib (surcharge)

Entertainment

  • TV

Food and drink

  • Cookware, dishware, and utensils
  • Dishwasher
  • Separate dining area
  • Stovetop

More

  • Iron/ironing board
  • Living room
  • Separate sitting area

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 11 AM
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

There is no front desk at this property
Guests will receive an email before arrival with check-in instructions and an access code
For any questions, please contact the property using the information on the booking confirmation

Access methods

Access code

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are available for USD 100.0 per stay

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cleaning fees vary based on unit and length of stay

We have included all charges provided to us by the property.

Optional extras

  • Crib (infant bed) fee: USD 100.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

Property is also known as

ACO Vacation Homes House Kissimmee
ACO Vacation Homes Kissimmee
ACO Vacation Homes
ACO Vacation Homes Hotel
ACO Vacation Homes Kissimmee
ACO Vacation Homes Hotel Kissimmee

Frequently asked questions

Is ACO Vacation Homes pet-friendly?

No, pets are not allowed at this property.

How much is parking at ACO Vacation Homes?

Self parking is free at this property.

What time is check-in at ACO Vacation Homes?

Check-in start time: 4 PM; Check-in end time: 11 AM.

What time is check-out at ACO Vacation Homes?

Check-out is at 11 AM.

Where is ACO Vacation Homes located?

Situated in the entertainment district, this hotel is within 3 mi (5 km) of Island H2O Live!, Walt Disney World® Resort, and Disney's Animal Kingdom® Theme Park. Mystic Dunes Golf Club is 2.5 mi (4.1 km) away.

ACO Vacation Homes Reviews

Reviews

6.6
Rating 10 - Excellent. 37 out of 104 reviews" "
Rating 8 - Good. 19 out of 104 reviews" "
Rating 6 - Okay. 10 out of 104 reviews" "
Rating 4 - Poor. 12 out of 104 reviews" "
Rating 2 - Terrible. 26 out of 104 reviews" "

7.4/10

Cleanliness

6.6/10

Staff & service

8.0/10

Amenities

7.2/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Oct 2016

2/10 Terrible

Simmone, Connecticut

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
House and Community was amazing but.......
When we arrived the house was amazing. We had a large group of people and the house was definitely big enough. There was a couple of things that I took pictures of and sent to the office so we would not be charged. No other problems occurred the entire stay except not having enough towels so they brought us some. Now after we got back home thats when problems started. They charged our credit card almost $300. When I called the first time the Lady on the phone acted like she had no idea what I was talking about. Then I called back probably 5 more times to be told we had stained the towels and used the the grill that we didn't even touch the entire stay. They sent me pictures of things like a blanket that just needed to be washed and towels with no visable stains and couple other picture that I couldn't figure out. Along with the pictures of the item was a picture of someone's I don't knows credit card front and back. When I questioned them about it they blew it off. I have stayed with multiple rental companies and never had as issue as I always go threw a house when I leave to make sure nothing is damaged or it would have been reported. We are going to Florida again and making sure not to book with this company I have told countless friends that go every year sometime multiple times a year not to book with this company. DO NOT BOOK WITH THIS COMPANY.
Stayed 6 nights in Apr 2017

8/10 Good

Linda, South Louisiana

Liked: Cleanliness, property conditions & facilities, room comfort
Pretty gated community
The townhouse was affordably price. It was in a gated community which we really liked. It slept 8 people very comfortably, but there was a table and counter area for only 6 people to eat. The kitchen was small, but it did have a small washer & dryer which we liked. We knew to bring detergent, paper towels, bathroom tissue, paper plates as the townhouse only provides starter supplies. The grocery stores and restaurants were not far away. Overall we were very satisfied with this townhouse and I would definitely recommend it to others. The only problem was getting the "check in" code before our arrival. ACO wouldn't give it until 24hrs. before check in time. They only email it and they won't text it or tell you the code by phone. Since we were stopping at other sightseeing areas, I was not at home to receive it. I had trouble opening my email by phone and I called ACO several times. We finally got it by email and everything was fine.
Stayed 5 nights in Apr 2018

8/10 Good

Rodney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
Good accommodations with great location to Disney parks. House was in good shape and met our needs well.
Stayed 5 nights in Jan 2018

2/10 Terrible

Robyn, Cape Coral Fl

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Every wall filthy! Mold every corner each bathroom
After check in got email asking if everything was good to go. I replied accordingly with pictures! They asked to resubmit and that they would tell maintenance. If they passed on the word nothing was fixed. Or cleaned even tho I prepaid for cleaning. It was gross. They still haven't responded to me after I submitted pics.
Stayed 2 nights in Dec 2017

2/10 Terrible

Sawanda, Savannah Georgia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Run Do Not Rent
Dirty walls/Carpet, Roaches was Everywhere. Turned on the stove to cook and that was the worst thing we could have done because roaches came from under and from the back of the stove. Pest control came and put white poison down and traps so we had to stay with this stuff everywhere. Washer would not spin out so we had to hand ring out clothing. Garage door was broke, We Had To physically open and close the door. Tubs would not drain out. Master tub could not use because water was leaking from faucet area. Granted the home is nice but the owner or management needs to step it up and take care of the home a little better. I would not recommend this home to be rented by anyone until they have the insects and roaches and other things repaired in the home. If I could add all the photos and videos I would but it only allow 6 Pic. I did walk through of home upon arrival. I also emailed ACO vacation homes twice to talk to mansion property directly but have not gotten a response. So beware of 164 Yellow Snapdragon Drive Davenport Fl...... I have pics of the white stuff we had to live with for the time there as well as the traps that was placed everywhere in the home.
Stayed 3 nights in Dec 2017

4/10 Poor

Jane, Georgia

Disliked: Cleanliness, property conditions & facilities, room comfort
Unpleasant stay
The light fixtures were broken, stains on the wall, leaky toilet, and broken sink just to name a few things. The 4 bedroom Venetian Bay Villages location needs to be updated.
Stayed 2 nights in Dec 2017

10/10 Excellent

shiawana, Miami

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
Wonderful place for you and the family. The bedrooms are big. The bathroom are nice & area is nice as well. We all are happy . Thank again.
Stayed 2 nights in Dec 2017

10/10 Excellent

Taran, Jacksonville FL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Orlando relaxation
Wonderful, comfortable, roomy, quite, and beautiful. Those are all the things my vacation was. I can't wait for my family and I to reserve another vacation there.
Stayed 2 nights in Oct 2017

10/10 Excellent

Shawn , Indianapolis, IN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was a GREAT condo rental close to parks!
We stayed at the condo because we were taking our grandchildren to the Disney parks. They loved the house we rented and the private pool. The house had everything that we needed. It was clean and well maintained. The location was close to the parks so it was easy to get there every morning, and much more affordable than a hotel on property.
Stayed 4 nights in Nov 2017

4/10 Poor

Endia, Tampa Fl

Liked: Room comfort
Disliked: Staff & service
Surprise surprise!!
The house itself was beautiful, very comfortable and there was more than enough space for my family and I. I booked this house from Expedia which I regret because once I paid I then reached out to the actual company who let me know of all the other associated fees when Expedia has me under the impression that I had already paid them all...so surprise! Here’s a $200 cleaning fee!! Also, the home is advertised with the pool and spa, however, AFTER I paid I found out about the $30/day charge just to heat the spa! FYI...if someone rents a home with a hot tub, OF COURSE we plan to use it!! I paid a total of OVER $700 for 2 days and you mean to tell me the use of the hot tub is not included? Ridiculous! And even once we decided to just bite the bullet and pay I was told they needed 24 hours notice so I didn’t even have time to have that arrangement made! The pool was also ridiculously cold so even if we could over the hot tub situation, the pool was STILL unbareable! Inside of the house was its own ball game, let’s start with the grease stains on the sheets, with fees that high for cleaning I was very disappointed to see that! The TV in the main room had no cable connection so the whole weekend there was never a point that we could watch tv together in the main room we all had to pile up in a bed room or separate. Last but certainly not least, the hot water heater sucks!!! To take a hot shower run the water an hour In advance we got one shower the whole weekend. Never again!
Stayed 2 nights in Nov 2017

4/10 Poor

Vee, Tampa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice prison and excessive fees
I would never rent a vacation property from ACO Vacation Homes again. I wish the potential renter would be advise of the additional fees prior to booking. Expedia mentions there would be additional fees in the fine print but all of them. For example the cleaning was an additional $179 on top of the rental fee. You have to pay for pool and the jacuzzi to be heated, $90 for 3 days. The water was freezing cold, non of my family including myself could bear to risk it. $100 for excessive trash (more than one garage can full.) Mind you the trash can is a bench can not an average size 30 gallon can, which is responsible for 11 people. There is no cell service in the house, you have to drive about 2-5 miles to receive service. You can use the grill, but if you do not clean it properly, it would be an additional $60. To be honest because of all of the stipulation, you feel as if your in an expensive prison. Would never make this mistake again.
Stayed 2 nights in Nov 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful experience
The townhome was beautiful. Very clean and inviting. The customer services reps were very helpful and friendly. I will definitely book again. I was very satisfied.
Stayed 2 nights in Oct 2017

2/10 Terrible

Ken, Florida

Disliked: Staff & service
Deceitful at best
Horrible experience with this company. I would never book with them again. I wouldn't recommend them to anyone. If you haven't booked them yet I would move on to something else asap. If you've already booked with them get ready for the run around. AWFUL EXPERIENCE!!!!
Stayed 2 nights in Sep 2017

2/10 Terrible

ivonne, miami, fl

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible customer service
My experience was horrible. I get there on Friday night and the first thing I find is that they did not add my name to the list at the gate. So I was at the gate for more than 30 minutes tire from a 5 hour drive , then I get to the house. No air conditioner, I called them Saturday they sent someone, went to universal and when I come back tire like craze at 4 am. STILL NO AIR CONDITIONING” they did not care at all. They were knocking at my door to clean the house at 10:50am. Did not care one bit about my complaint. Nothing. Bad bad customer service. Will not come back!
Stayed 2 nights in Oct 2017

6/10 Okay

LandoPBM, Paramaribo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice place but beware of the extra fee
After booking this place I was contacted by the rental company (ACO) and although it stated 'no additional fees' on the expedia site, I had to pay a USD170 cleaning fee (for 3 nights stay). Although I felt that this was outrageous, I continued because the booking was 'non-refundable' through the expedia site and didn't want to ruin my vacation and risk loosing that money. Be aware that you will need to sign documentation and submit this per email as well as a copy of your identification and also a picture of your credit card (!!!). The townhouse at Venetian Bay Villages was not easy to locate, it took us a while and the security guard was no help. First we were fiddling at someone else's door, luckily this turned out well ;-) Would be great if ACO includes a map in the documentation. Once we located the correct townhouse, we were amazed by the cleanliness of the facility and all the available equipment and it became evident to me why the cleaning fee was that high. In all these years my wife said she never had a (vacation) kitchen with so much cooking utensils. Everything in the house worked perfect, the master bed is so sweet and the neighborhood is quiet and the area is nice and convenient. I just think it is NOT fair to NOT include ALL associated costs/fees in the listings on the advertising websites and even more in combination with non-refundable bookings. But you get what you pay for, and that is a LOT of goodness In short, i would definitely stay there again ;-)
Stayed 2 nights in Sep 2017

10/10 Excellent

Roberto, West Pam Beach, Fl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An excellent home away from home.
Very comfortable home. Fully equipped. Nice, clean and well maintained.
Stayed 2 nights in Sep 2017

6/10 Okay

shanice , west palm beach

Liked: Cleanliness, property conditions & facilities, room comfort
Everything was good
The shower didn't work we only could take baths other then that it was oretty good
Stayed 2 nights in Sep 2017

6/10 Okay

Annette, North Ogden UT

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Nice location, quiet and away from all the traffic
Home was very nice and clean, but still had equipment from renovations in the cupboards like paint etc. One of the bathroom sinks did not work, no running water, outlets didn't work and light bulb in one of the bedrooms for main light was missing. Called and emailed customer service, but unfortunately nobody stopped by in the 6 days we stayed there to address it. Downstairs bedroom did not have lamp shades on lights, mattress was lumpy. Kitchen had less than bare minimum for dishes, did not have coffee maker. All in all the area was very nice and the club house was fabulous, lots to do for children of all ages and staff there was extremely friendly. Club house requires key card which the management company failed to provide also.
Stayed 6 nights in Aug 2017

2/10 Terrible

Jose

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This place sucks
Horrible place to rent ACO VACATION HOMES SUCKED they have a $170 cleaning fee which was ridiculous for that amount you expect the place to be spotless but it wasn't it was dirty and old sheets on the bed I will never rent from them again and hotel.com should be a shame of this cus they allow this to happen especially the hiding fees and then u stuck with it cus there is no refund so pls don't rent here they SUCK !
Stayed 2 nights in Aug 2017

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Staff & service
aco company customer service very poor
The garage door is broken with a big gap at the bottom where it won't close which is big enough for an adult to access the inside-made us feel very uneasy The master suite bed is very uncomfortable. Decor is a bit tired but it was clean and had the right amenities
Stayed 13 nights in Aug 2017

6/10 Okay

Any

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2017

8/10 Good

Marcela

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
The house was enormous,but more than 30 minutes from the Parks.I checked in at night,so my first encounter was with cockroaches,the tiny ones in the kitchen.No pool towels and no enough regular towels.
Stayed 3 nights in Aug 2017

2/10 Terrible

Jay, Tulsa, OK

Disliked: Cleanliness, staff & service, property conditions & facilities
Sketchy neighborhood with a nice addition
The people at ACO were reeeaallyyy hard to work with. They promised a property in Kissimmee but placed us in Davenport, which was 35 mins to the parks compared to 25 mins in Kissimmee, but a good 45+ mins from the rest of our family and friends who were in Kissimmee. So for the entire time we were there, which was only 4 days, we would have to drive 45 mins to spend the day with our friends or 35 mins to the parks. Needless to say, we didn't spend enough time with our friends. The house was normal, like any Florida style vacation home. But it was infested with roaches. From tiny ones to big ones. We would be in the kitchen having a meal and would see one crawling in the stove, another on the wall, and another in the counter top. There was only 2 towels in each bathroom, regardless if the bedroom had 2 queen beds to accomodate 4 people. We were a group of 13 and had to go buy towels when we arrived. No pool towels available, which meant we had to use the same towels to bathe and in the pool area. Only one roll of paper towel available for 13 people to use, and only one roll of tissue paper per bathroom. Only one trash can bag per can, which meant we had to buy extras to remove any and all trash from inside the house in an attempt to keep the roaches from coming. Bottom line is, I DO NOT reccomend this company to anyone.
Stayed 3 nights in Aug 2017

4/10 Poor

Manuel

Disliked: Cleanliness, property conditions & facilities, room comfort
not deserving
This was a run down unit, not reflective of pictures or hotels.com quality. Ruined the vacation experience. Never again. Stained towels, dirty floors and stained lamp shades. Creaky beds, scuffed Walls. I can go on and on.
Stayed 5 nights in Aug 2017