Ratings based on 29 Verified Reviews

4.1 out of 5
4.2 Room cleanliness
4.1 Service & staff
3.9 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 5 Jun 2022 on Travelocity
Near the airport which is convenient. But no body to talk to even at 9:00 AM
Comment from Hotel Management
25 Jul 2022 by Lalla, Hotel Management
Dear guest, we're available by telephone at anytime (WhatsApp, text message, calls) since 9am to midnight. The cleaning staff is on site since 10am, but you already knew that we don't have a reception...
1 out of 5
by A verified traveler

Worse place on earth left us homeless and alone :(

Posted 2 Jun 2022 on Hotels
Left us homeless for the night Avoid at all costs Worse place on earth we were homeless for the night because of this horrible terrible awful place
Comment from Hotel Management
9 Jun 2022 by Alberto , Hotel Management
Maybe in your dreams... Just one rule in this place: you check in online so you can receive the code to enter. We've been waiting for you to fill the online check in form until 00.30 (check in time ends at 11pm) then gave up. You've tried to call us at 2am, but we were obviously out of order. You've had 2 weeks to follow this simple rule. You knew that check in time here has a limit but you didn't care, didn't advice, didn't write, nothing. Next time go to a hotel, you will pay double price and you will have a proper reception.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 30 May 2022 on Hotels
5 out of 5
by A verified traveler

Good for one night

Posted 7 Apr 2022 on Hotels
Clean. Sometimes it's very loud because planes take off and land. Free earplugs included. Not far from the airport (20 minutes walk).
Comment from Hotel Management
25 Jul 2022 by Lalla, Hotel Management
Dear Oleg, thanks a lot for this amazing review! We're happy you've appreciated our service and hope to host you again!
5 out of 5
by A verified traveler

Posted 24 Mar 2022 on Hotels
Lovely stay ! Clean, easy to check in and the room was quite big ! Location is great as it was walking distance to the airport. I definitely recommend this place
Comment from Hotel Management
24 Mar 2022 by Angelo, Hotel Management
Dear Simran thanks a lot for the appreciation! Hope to host you again soon. Stay safe
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 20 Mar 2022
5 out of 5
by A verified traveler

Posted 27 Jan 2021 on Hotels
Easy self check in, clean room and overall nice. About 20 min walk to the airport
3 out of 5
by A verified traveler

Posted 16 Jan 2021 on Hotels
The room had not been cleaned, which was a major negative. However, they responded quickly to the complaint and was given another room.
Comment from Hotel Management
16 Jan 2021 by Lalla, Hotel Management
Hello, actually the room you went into was not yours and we were aware it hasn't been cleaned (for Covid regulations we keep an used room empty for 24 hours, then the staff is safely able to clean it). This has been explained by telephone call or, at least, we thought it has been understood, now we're aware it wasn't.
5 out of 5
by A verified traveler from Malta

Posted 17 Sep 2020
The property is within walking distance from the airport and the following morning one can easily walk on to Bergamo train station, making it the ideal overnight stop when travelling to and from Bergamo airport.
5 out of 5
by A verified traveler

Very good! Recommended.

Posted 29 Jul 2020 on Hotels
20-25 min walk to the airport, so good position if you need to fly early in the morning like I did. Very clean and comfortable. Very good value for the price. Recommended.
Comment from Hotel Management
30 Jul 2020 by Janni, Hotel Management
Dear Federica, thanks a lot for your review! We hope to host you again in the next future! Best