Ratings based on 964 Verified Reviews
4.2 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 7 Oct 2024
Comment from Hotel Management
9 Oct 2024 by Tiina, Hotel Management
Wow, 5 av 5, tack så mycket för ditt fantastiska betyg! Vi är glada att ni haft en så positiv upplevelse hos oss. Er feedback betyder mycket, och vi ser fram emot att välkomna er tillbaka snart!Med vänliga hälsningarTiina Conference coordinatorClarion Hotel Örebro
by A verified traveler from San Jose
Posted 13 Aug 2024
Everything in this property looks the cheapest material. Its an economy hotel and dont beleive for a moment that this is 4 star hotel at it was shown and advertized. Hotel includes two buildings; old and new. The room tbat was assigned to us was in the old building and the entrance was like the maze. I went back to the receiption to see if there is anynother option as yhe floor light also was not working. She said that this is the best rook in this class and after i insist, she gave us a room in yhe bew buidling that was mjch better. Im not sure if she ever visited these rooms or was trying to be convinsing.
Comment from Hotel Management
15 Aug 2024 by Welcome Office Manager , Hotel Management
Hi and thank you for taking the time to leave a review.I apologise that we did not live up to expectations. I see that you had booked a family room. The first room you got was a newly renovated room, a corner room, which in our case means an extra window and a slightly larger room. It tends to be the most popular choice. But then we moved you to a higher floor, that room faced the courtyard and is quieter. Both rooms are in the same building however they are placed in different corridors
by A verified traveler
Posted 12 Aug 2024 on Hotels
Comment from Hotel Management
15 Aug 2024 by Welcome Office Manager , Hotel Management
Hej och tack för din recension. Vad roligt att höra att du är nöjd med din vistelse hos oss. Varmt välkommen åter!
by A verified traveler
Posted 24 Jul 2024
Parking with EV charging was appreciated. Staff were friendly and nice. Close to town but driving in and out was easy.
Comment from Hotel Management
29 Jul 2024 by Welcome Office Manager, Hotel Management
Hi Rod and thank you for taking the time to leave a comment. We are happy to hear that you enjoyed your stay with us. Welcome back!
by A verified traveler
Would stay again
Posted 15 Jul 2024 on HotelsThe hotel was in a great location (easy walking distance to food, shops, and the castle.)
They ran out of parking spaces, but there was a public parking garage across the street.
Breakfast was amazing, with lots of options in the buffet.
The staff was nice and the room was clean.
Comment from Hotel Management
29 Jul 2024 by Welcome Office Manager, Hotel Management
Hi Kelly and thank you for taking the time to leave a review. We are happy to hear that you enjoyed your stay with us and our big breakfast buffet. Welcome back!
by A verified traveler
Posted 13 Jul 2024
In the heart of walkable downtown area with lots of shops and restaurants right out the door. Couple of minutes walk to the castle. The sauna and pool area on the top floor of the hotel were lovely! Breakfast was amazing! We were traveling with two children and the family room was spacious with a king bed and bunk beds for the kids.
Comment from Hotel Management
19 Jul 2024 by Welcome Office Manager, Hotel Management
Hi Iris and thank you for taking the time to leave a thorough review. We are happy to hear that you enjoyed your stay with us and that we ticked off so many of the important boxes for a great hotel stay. We hope you have the chance to back!
by A verified traveler
Posted 8 Apr 2024 on Hotels
Comment from Hotel Management
10 Apr 2024 by Welcome Office Manager , Hotel Management
Tack Even Nicolai för att du valde att lämna ett sånt fint toppomdöme. Vad glada vi blir att du är nöjd med din vistelse. Vi hoppas du väljer att besöka oss igen!
by A verified traveler
Posted 12 Aug 2023 on Hotels
by A verified traveler
Posted 28 Jul 2023 on Hotels
by A verified traveler
Posted 14 Jul 2023 on Travelocity
Comment from Hotel Management
7 May 2024 by Welcome Office Manager , Hotel Management
Thank you Lindsey for taking the time to leave a review. We are happy to hear that you enjoyed your stay with us. We hope you have the opportunity to visit Örebro and us again!
