Ratings based on 1,077 Verified Reviews
4.5 Room cleanliness
4.4 Service & staff
4.1 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 12 Sep 2024
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by A verified traveler
Posted 12 Sep 2024
Clean and perfect for one person considering the size. However, I disliked the bathroom frosted glass partition/walls because it’s invades privacy (almost transparent) if shared with a friend plus no partition between toilet potty and shower (resulted in pretty wet bathroom !) However, I loved the window view.
by A verified traveler
Posted 11 Sep 2024
My first time at this hotel, and my expectations were all exceeded. Friendly and helpful staff, nice and complete room amenities (kettle, refrigerator, safe, slippers, TV, charging ports …). Room is compact but very functional. Love it and highly recommended!
Comment from Hotel Management
13 Sep 2024 by Valerie, Hotel Management
Hi Melody,Thank you for your kind review. We are glad that you had a comfortable stay with us. The crew takes pride in ensuring the best experience for our guests and we can't wait to have you return for another great stay soon!Kind regards,Valerie ChiaMarketing Coordinator
by A verified traveler
Posted 10 Sep 2024
by A verified traveler
Posted 9 Sep 2024
Loved our stay quick walk to shops and multiply food places
Comment from Hotel Management
10 Sep 2024 by Valerie , Hotel Management
Hi Fiona, Thank you for the review. Indeed we are centrally located among the bustling streets of Orchard Road, which is what most of our guests love about our hotel. We hope to have you back soon!Kind regards,Valerie ChiaMarketing Coordinator
by A verified traveler
Posted 7 Sep 2024
The room was very clean and very quiet. The bed was very comfortable and I liked that they had the extra sofa bed option for a third person. Many hotels are getting lazy about cleaning hotel rooms daily, but they did a great job of keeping it clean every day. The price was on the high side but it was worth being comfortable and having the convenience of being so close to the shopping mall. The staff was helpful and I never found myself having to wait long to get help. Also, the staff gave us accurate information which was a big help. There was some water leak near the refrigerator, and I would see water in the safe and on the counter, which gave the room a musty smell. That was the only down side. The breakfast at the hotel is really good and worth the extra money. Room has free espresso, tea, coffee, and water. Also they have a gym which we used. I read about robots delivering stuff to the rooms. I never experienced that, they helped us directly every time. I went here because Expedia recommended it. My husband was worried it wouldn't be good. Overall , I would stay there again, and I am pretty picky.
Comment from Hotel Management
10 Sep 2024 by Aliff Ajis, Hotel Management
Hi Monique,Thank you for sharing that you found so much to love about YOTEL Singapore. We're thrilled that you had a fantastic, value-packed stay during your last visit in Singapore.Kind regards,Aliff AjisMarketing Manager
by A verified traveler
Posted 7 Sep 2024
Comment from Hotel Management
10 Sep 2024 by Valerie , Hotel Management
Hi Cristina,Thank you for taking the time to rate us. We are glad to know that you had a good stay/ good experience in general based on your ratings.We hope to have you back soon!Kind regards,Valerie ChiaMarketing Coordinator
by A verified traveler
Posted 6 Sep 2024
Comment from Hotel Management
9 Sep 2024 by Brendan, Hotel Management
Hi Bareket, I'm sorry you didn't seem to enjoy your stay based on your rating. If you would like to provide additional information regarding your stay, we can investigate further. Kind regards, Brendan Daly, General Manager
by A verified traveler
Posted 3 Sep 2024
The location was great but this is definitely a budget hotel.
Comment from Hotel Management
7 Sep 2024 by Aliff Ajis, Hotel Management
Hi Tyler,Thank you for the review. Indeed we are centrally located among the bustling streets of Orchard Road, which is what most of our guests love about our hotel. Kind regards,Aliff AjisMarketing Manager
by A verified traveler
Posted 2 Sep 2024
Comment from Hotel Management
10 Sep 2024 by Aliff Ajis, Hotel Management
Hi Haidee,Thank you for taking the time to rate us. We are glad to know that you had a good stay in general based on your ratings.Kind regards,Aliff AjisMarketing Manager
