Ratings based on 716 Verified Reviews
4.4 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 27 Dec 2024
Clean
by A verified traveler
Posted 20 Dec 2024
Rooms very cold
Comment from Hotel Management
20 Dec 2024 by Guest Services, Hotel Management
Dear Kristy,Thank you for your 4 star review. We are happy to hear you enjoyed your stay with us but we are sorry the temperature in your room was not warm enough. We will be sure to review your comments with our team to ensure this does not happen again.
by A verified traveler
Posted 19 Dec 2024
Comment from Hotel Management
20 Dec 2024 by Guest Services, Hotel Management
Dear Muskoka,Thank you for taking the time to leave us a review.We are sorry to hear your stay was not up to standard.Please reach out to us as we would like to understand your experience with us.
by A verified traveler
Posted 18 Dec 2024
Comment from Hotel Management
20 Dec 2024 by Guest Services, Hotel Management
Dear Muskoka,Thank you for taking the time to leave us a review.We are sorry to hear your stay was not up to standard.Please reach out to us as we would like to understand your experience with us.
by A verified traveler from Moncton
Posted 5 Dec 2024
Clean and warm staff
Comment from Hotel Management
20 Dec 2024 by Guest Services, Hotel Management
Dear Theolyn,Thank you for your 5 star rating! We are happy to hear you enjoyed your stay with us. We hope to see you back again.
by A verified traveler
Posted 2 Dec 2024
Comment from Hotel Management
2 Dec 2024 by Guest Services, Hotel Management
Dear Adam We are sorry to hear your stay was not up to our standards. We hope to welcome you back so we can provide you with a superior experience.
by A verified traveler
Posted 28 Nov 2024
Staff was super friendly. Room was clean. Hot tub was broken but pool was good.
Comment from Hotel Management
2 Dec 2024 by Guest Services, Hotel Management
Dear Laura,Thank you for your 5 star rating. We are happy to hear you were welcomed by our friendly staff.
by A verified traveler
Posted 23 Nov 2024
Liked the service and staff! Keep doing what you all are doing 🙂
Comment from Hotel Management
2 Dec 2024 by Guest Services, Hotel Management
Dear Sonia,We thank you for your kind words. We hope to welcome you back again in the furture.
by A verified traveler from Orangeville
Posted 16 Nov 2024
Booked rooms very my kids and sister coming in for my birthday. Place was impeccable. Rooms were well equipped and clean. Good breakfast. Desk staff were very friendly and helpful.
Comment from Hotel Management
2 Dec 2024 by Guest Services, Hotel Management
Dear Maurice,Thank you for your glowing review and Happy Birthday! We are pleased you enjoyed your stay with us and thank you for your kind words about our staff.We look forward to your next visit.
by A verified traveler
Posted 11 Nov 2024
Comment from Hotel Management
2 Dec 2024 by Guest Services, Hotel Management
Dear Donna,We appreciate your 5 star review.We hope to see you back soon.
