Ratings based on 746 Verified Reviews
3.3 Room cleanliness
3.7 Service & staff
3.3 Room comfort
3.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 4 Nov 2024
Everyone was nice and there was no problems checking out.
Comment from Hotel Management
5 Nov 2024 by Hotel Manager, Hotel Management
Dear Guest,Thank you for your kind words! We're glad to hear that our team provided you with a pleasant experience and that your checkout went smoothly. We hope to see you again soon!Sincerely, Hotel Manager
by A verified traveler
Posted 3 Nov 2024
Comment from Hotel Management
3 Nov 2024 by Hotel Manager, Hotel Management
Dear Guest,Thank you for the perfect rating! We’re thrilled to hear you had a great experience and look forward to welcoming you back soon!Sincerely, Hotel Manager
by A verified traveler
Posted 19 Oct 2024
Friendly staff but if I had to complain. Some rooms have cig smoke smell
Comment from Hotel Management
19 Oct 2024 by Hotel Manager, Hotel Management
Dear Shamal,Thank you for your feedback! We're glad to hear that you found our staff friendly, as we strive to provide excellent service. We apologize, however, for the smoke smell in some rooms. We understand how important a fresh, clean environment is and will work to address this issue promptly. Your comments help us improve, and we appreciate you bringing this to our attention. We hope you'll give us another chance to provide a more pleasant stay in the future!Sincerely, Hotel Manager
by A verified traveler
Posted 17 Oct 2024
There was a critter about 4 inch crawling on the floor.
Comment from Hotel Management
18 Oct 2024 by Hotel Manager, Hotel Management
Dear jerry,We sincerely apologize for your unpleasant experience with the critter in your room. This is certainly not the level of cleanliness we strive to maintain. We take such issues very seriously and will immediately investigate to ensure our pest control measures are thoroughly reviewed and improved. We hope you will consider giving us another chance to provide a more comfortable stay.Sincerely, Hotel Manager
by A verified traveler
Posted 7 Oct 2024
My reservation was canceled the day i was supposed to check in. I didnt cancel the reservation i received an email.
Comment from Hotel Management
8 Oct 2024 by Hotel Manager, Hotel Management
Dear Stephanie,We deeply regret the confusion regarding your reservation cancellation and understand how frustrating this situation must have been. Please accept our sincerest apologies, as this was not the experience we intended. We appreciate your patience and understanding.Sincerely, Hotel Manager
by A verified traveler
Posted 2 Oct 2024
Comment from Hotel Management
3 Oct 2024 by Hotel Manager, Hotel Management
Dear Diane,Thanks for the stay but sad to see the single star. My apologies for all the inconvenience. Please share with us what made you dissatisfied so that we can address the same. Your satisfaction is prime to us. Please revert. Sincerely, Hotel Manager
by A verified traveler
Posted 29 Sep 2024
Nothing
Comment from Hotel Management
30 Sep 2024 by Hotel Manager, Hotel Management
Dear Nadine,Thanks for your kind feedback. My apologies for all the inconvenience. Please share with us what made you dissatisfied so that we can address the same. Your satisfaction is prime to us. Please revert. Sincerely, Hotel Manager
by A verified traveler
Posted 15 Sep 2024
pretty ordinary.thought the rate was a touch high,but so is everything these days
Comment from Hotel Management
17 Sep 2024 by Hotel Manager, Hotel Management
Dear michael,Thank you for your feedback. We understand that pricing can feel high, especially in the current climate. We appreciate your comments about your stay being ordinary and will strive to enhance our offerings to provide more value. We hope to offer a more exceptional experience on your next visit. Sincerely, Hotel Manager
by A verified traveler
Posted 15 Sep 2024
With this property you get what you pay for. At $60
per night this is all it’s worth.
Comment from Hotel Management
16 Sep 2024 by Hotel Manager, Hotel Management
Dear David,We understand that the property met your expectations for the price, and we appreciate your honesty. While we aim to provide a comfortable stay for all guests, we know there’s always room for improvement. Your input helps us ensure we’re offering the best possible value. We hope to serve you better in the future.Sincerely, Hotel Manager
by A verified traveler
Posted 2 Aug 2024 on Hotels
Comment from Hotel Management
3 Aug 2024 by Hotel Manager, Hotel Management
Dear Luiz Fernando,Thanks for staying with us and giving us a 6-star rating. We appreciate your ratings and would like to invite you to write more about how we can improve our services, which could earn us a 10-star review. It will make a big difference for us. It will be highly appreciated. Hope you will visit us again soon. Sincerely, Hotel Manager
