Ratings based on 397 Verified Reviews
4.3 Room cleanliness
4.1 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 12 Oct 2024
Very convenient when driving south. Private parking and easy check-in.
Comment from Hotel Management
14 Oct 2024 by u, Hotel Management
Dear Shukri,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,reception.
by A verified traveler
Posted 18 Jul 2024
No kettle in room.
Super slippery in the shower.
by A verified traveler
Posted 29 Jun 2024
Clean, quiet and safe no frills hotel. Would definitely use again.
Comment from Hotel Management
6 Jul 2024 by r, Hotel Management
Dear Sue,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,The réception.
by A verified traveler
Posted 24 Jun 2024
The check-in process is not always straightforward. It would be better if the process was explained during the first communication that comes through at the time of booking. The room was clean, if basic. Being close to the centre of town, the hotel is in a good location for food and local entertainment. Staff are light on the ground so make sure you have everything you need before checking in or out.
Comment from Hotel Management
6 Jul 2024 by re, Hotel Management
Good morningWe have taken note of the rating reviews following your stay in our hotel.We regret that our services did not meet your expectations.In the future, please do not hesitate to share your comments with us. We attach great importance to customer reviews, which allow us to always improve our quality.Hoping to see you again soon in our hotel.Sincerely,The reception.
by A verified traveler
Posted 17 May 2024 on Hotels
Comment from Hotel Management
24 May 2024 by reception, Hotel Management
Bonjour Josee,Nous vous remercions pour votre superbe note que vous avez laissé sur notre hôtel.Nous sommes ravis que vous ayez apprécié votre séjour et espérons vous accueillir à nouveau très bientôt.Veuillez agréer, Madame, Monsieur, nos salutations distinguées.Cordialement,La réception.
by A verified traveler from Saint Vincent les Forts
Posted 6 Jan 2023
We arrived past 14:00 and after some difficulties checking in, we found out that our room was not ready.
We were also asked to pay for the room in order to check in even though we had already paid via Expedia, and the payment had been charged to our credit card.
Comment from Hotel Management
26 Jan 2023 by Shanel, Hotel Management
Bonjour,Après vérification, le nécessaire a bien été fait.La carte expédia a bien été recrédité suite a la garanti de votre chambreNous nous excusons pour cette erreur informatique suite a votre chambre En espérant vous revoir très prochainement a l'hôtel B&B orangeCordialement
by A verified traveler
Posted 19 Jul 2022
Good
Comment from Hotel Management
30 Jul 2022 by stephanie., Hotel Management
Dear Gordon,
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.
Sincerely,
Stephanie.
by A verified traveler
Posted 26 Jun 2022
The property is clean and conveniently located near the exit of the highway
Comment from Hotel Management
24 Jul 2022 by Charlotte, Hotel Management
Dear Stefano,
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.
Sincerely,
Stephanie.
by A verified traveler
Very Good
Posted 18 Jun 2022 on HotelsVery good, stayed for a number of years and happy to return
Comment from Hotel Management
25 Jun 2022 by Charlotte, Hotel Management
Hello Miss, Sir,
Thank you for your review of our hotel.
We are delighted that you enjoyed your stay and hope to welcome you again very soon.
Please accept, Madam, Sir, our best regards.
Cordially,
Stephanie.
by A verified traveler
Super service
Posted 20 Dec 2021 on HotelsWe had a late dinner in the hotel, as the restaurant close by was full. Instead of having to take the food to our room, we were given a table in the restaurant. Not standard procedure, but very kind. Everything we asked was taken care off.
Comment from Hotel Management
23 Dec 2021 by Charlotte, Hotel Management
Bonjour,
Nous sommes ravis que vous ayez apprécié votre séjour à l'hôtel.
La satisfaction de nos clients est notre principale préoccupation et c'est toujours un réel bonheur de lire des remarques comme les vôtres.
Au plaisir de vous accueillir au B&B hôtel Orange lors d'un prochain séjour.
L'équipe B&B Orange centre.
