Ratings based on 216 Verified Reviews
4.5 Room cleanliness
4.3 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 18 Nov 2024
by A verified traveler
Posted 4 Oct 2024
Great Restaurant!
Comment from Hotel Management
4 Oct 2024 by Missy Devenport - General Manager, Hotel Management
Thank you so much for your feedback. We look forward to seeing you next time you are in the area.
by A verified traveler
Posted 17 Sep 2024
Comment from Hotel Management
17 Sep 2024 by JR, Hotel Management
Dear Adam, Thank you so much for your rating. We appreciate you letting us know how we did, whether it's good or bad, it helps us in a great way to make improvements immediately or keep the same formula. It seems we fell short of your expectations and I am sorry this was the case. I do hope you give us another chance in the future. If you do, we not only look forward to welcome you back, but also ensure you have an even better experience. Yours in service, Jose
by A verified traveler
Posted 5 Sep 2024
I recommend this property to anyone who is interested in staying in a excellent hotel
Comment from Hotel Management
16 Sep 2024 by JR, Hotel Management
Dear Tony, I am thrilled to see your 5/5 rating! We are very excited to see you had an amazing stay. I do hope you visit us sometime soon. We would love to welcome you back to our hotel.Thank you!Jose
by A verified traveler
Posted 28 Aug 2024
Waited 2 days for clean towels.
Breakfast was a joke.
Comment from Hotel Management
16 Sep 2024 by JR, Hotel Management
Dear phyllis, Thank you so much for your feedback. We appreciate you letting us know how we did, whether it's good or bad, it helps us in a great way to make improvements immediately or keep the same formula. It seems we fell short of your expectations and I am sorry this was the case. I do hope you give us another chance in the future. If you do, we not only look forward to welcome you back, but also ensure you have an even better experience. Yours in service, Jose
by A verified traveler
Posted 26 Aug 2024 on Hotels
10/10 hotel & rooms are bigger than it looks ..
Comment from Hotel Management
16 Sep 2024 by JR, Hotel Management
Dear Dana, I am thrilled to see your 10/10 rating! We are very excited to see you had an amazing stay. I do hope you visit us sometime soon. We would love to welcome you back to our hotel.Thank you!Jose
by A verified traveler
All god but front desk workers
Posted 19 Aug 2024 on HotelsLoved the hotel and location.
Staff was very un professional.
From their inability to smile, rolling their eyes
To question.
It’s a shame
Comment from Hotel Management
20 Aug 2024 by JR, Hotel Management
Dear Noa, I am very happy to learn you had a great stay despite the issues with the Front Desk. I am addressing your concern with our Front Office Leadership team to make sure this issue is an isolated incident. I do hope you give us another chance in the future! If you do, please let us know! We will make sure you have a great stay overall. Thank you again for staying with us!Yours in service, Jose
by A verified traveler
Posted 19 Aug 2024 on Hotels
Comment from Hotel Management
20 Aug 2024 by JR, Hotel Management
Dear Timothy, I am thrilled to see your 10/10 rating! We are very excited to see you had an amazing stay. I do hope you visit us sometime soon. We would love to welcome you back to our hotel.Thank you!Jose
by A verified traveler
Posted 14 Aug 2024
Comment from Hotel Management
16 Aug 2024 by JR, Hotel Management
Dear Keri, Thank you so much for your rating. We appreciate you letting us know how we did, whether it's good or bad, it helps us in a great way to make improvements immediately or keep the same formula. It seems we fell short of your expectations and I am sorry this was the case. I do hope you give us another chance in the future. If you do, we not only look forward to welcome you back, but also ensure you have an even better experience. Yours in service, Jose
by A verified traveler
Posted 13 Aug 2024
Great service and room. Breakfast was not great
Comment from Hotel Management
16 Aug 2024 by JR, Hotel Management
Dear Angela, Thank you for your feedback. We greatly appreciate to know you had a great time at our hotel and, even though it seems the breakfast fell short of your expectations, overall, it also seems you enjoyed your stay with us. We look forward to welcome you back to our property. Please let us know if you would like to come back and visit us any time! Thank you, Jose
