Ratings based on 292 Verified Reviews

3.0 out of 5
58% of guests recommend
3.0 Room cleanliness
3.4 Service & staff
3.0 Room comfort
2.7 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler

Posted 7 Nov 2021
We walked in to check in and the folks were having a fight and ignored us. We did not stay and left
1 out of 5
by A verified traveler

Posted 4 Nov 2021 on Hotels
Comment from Hotel Management
6 Nov 2021 by Sunil, Hotel Management
Dear Cheyanne Sincerely apologize for not meeting your expectations. Rgds
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 26 Oct 2021
4 out of 5
by A verified traveler

Posted 25 Oct 2021
Está antiguo y descuidado
Comment from Hotel Management
26 Oct 2021 by Sunil, Hotel Management
Dear Marta Thanks for your kind feedback. Rgds
4 out of 5
by A verified traveler

Posted 24 Oct 2021
Historic place don't expect it to be like a new hotel
Comment from Hotel Management
26 Oct 2021 by Sunil, Hotel Management
Dear Douglas Thanks your feedback and appreciate your understanding. Rgds Sunil
2 out of 5
by A verified traveler

Could be much better.

Posted 5 Oct 2021 on Hotels
The property is run down and not very well kept. Had to leave. Very kind people.
Comment from Hotel Management
5 Oct 2021 by Sunil, Hotel Management
Dear Nestor Sincerely apologize for not having met your expectations. We are continuously working at making improvements. Hope next time will be better for you. Rgds
2 out of 5
by A verified traveler

Posted 18 Sep 2021 on Hotels
Comment from Hotel Management
19 Sep 2021 by Sunil, Hotel Management
Dear Anon Sorry you were not happy with your stay. We are working continuously to improve guest experience. Rgds
5 out of 5
by A verified traveler

Posted 10 Sep 2021 on Hotels
Comment from Hotel Management
19 Sep 2021 by Sunil, Hotel Management
Dear Johnny Thank you for your kind feedback. Look forward to your visit Rgds
1 out of 5
by A verified traveler

Posted 8 Sep 2021
After driving 4 hours to get to the so-called heritage inn hotel in Orange City, what we found was unreal, property is uncared-for, dirty, roaches in the room the room was nothing at all like the pictures that they show on the website for their rooms. The mattresses were heavily soiled the bathroom light was dim it was roaches crawling around, dogs barking, the room next to the room that they had for us when we got there was right next door to a couple that have five kids. The hallway in the second-floor was cluttered with junk old, mattresses, pieces of old furniture toys.. disgusting! WE WILL NEVER BOOK THERE AGAIN!..SEEMS LIKE A DRUG HOUSE AS WELL.. it's a total shame because this is a historical building and yet it's not being cared-for. DONT WASTE YOUR $$ HERE!..
Comment from Hotel Management
8 Sep 2021 by Sunil, Hotel Management
Dear Mercedes Sorry you were unhappy. Rgds
4 out of 5
by A verified traveler

Posted 29 Aug 2021 on Hotels
Comment from Hotel Management
19 Sep 2021 by Sunil, Hotel Management
Dear Daniel Thank you for your feedback Look forward to your visit. Rgds
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