Ratings based on 980 Verified Reviews
4.3 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 3 Dec 2024
Good stay..
Comment from Hotel Management
3 Dec 2024 by Holiday Inn Express Orange Beach, Hotel Management
Thank you for taking the time to share your feedback. We’re glad to hear that you found some aspects of your stay enjoyable. However, we regret that your experience didn’t fully meet your expectations. We take all guest comments seriously and will use your insights to improve our services and amenities.If there’s anything specific you feel we could have done better, please feel free to share. We hope to have the opportunity to welcome you back in the future and provide you with an even better experience.
by A verified traveler
Posted 2 Dec 2024
Comment from Hotel Management
2 Dec 2024 by Austin, Hotel Management
Thanks for the great review Joseph. We cannot wait to see you visit us again.
by A verified traveler
Posted 22 Nov 2024
The breakfast was delicious
Comment from Hotel Management
23 Nov 2024 by Austin, Hotel Management
Thank you for the great time Lauren! We are glad you had an amazing time and cannot wait for you to visit us again in the future.
by A verified traveler from Killeen
Posted 22 Nov 2024
very good
Comment from Hotel Management
23 Nov 2024 by Austin, Hotel Management
Thank you for the great review Serhiy! We are overjoyed that you had a great time and cannot wait to see you again in the future.
by A verified traveler from Killeen
Posted 15 Nov 2024
I will recommend it to all my friends and acquaintances.
Comment from Hotel Management
15 Nov 2024 by Austin, Hotel Management
Thank you for the amazing review Serhiy. We are thrilled you enjoyed our location so much! We can't wait for you and your friends to visit us again.
by A verified traveler
Posted 5 Nov 2024
Comment from Hotel Management
6 Nov 2024 by Holiday Inn Express-Orange Beach, Hotel Management
Thanks for the review Nathan! Come back and see us soon!
by A verified traveler from Port Townsend
Posted 4 Nov 2024
Comment from Hotel Management
5 Nov 2024 by Austin, Hotel Management
Thank you for leaving a review Philip. We hope you will visit us again in the future.
by A verified traveler
Posted 2 Nov 2024
Nice and convenient. Very close to the beach.
Comment from Hotel Management
3 Nov 2024 by Austin, Hotel Management
Thank you very much for leaving an incredible review Amber. We are glad you had an amazing stay and hope you will visit us again in the future.
by A verified traveler
Posted 31 Oct 2024
It’s on the beach which is great. But overall, it’s run down and needs maintenance top to bottom. A bar is listed which is nice next to pool/beach, but we got there at 5:45, it closed at 6. This is one of many places which relies on its location for bookings and cuts upkeep costs. Front desk staff was helpful and friendly.
Comment from Hotel Management
1 Nov 2024 by Holiday Inn Express-Orange Beach, Hotel Management
Thank you for sharing your feedback with us. We're glad to hear you enjoyed our beach location and found our front desk staff helpful and friendly. However, we sincerely apologize for the maintenance issues you encountered and the early closure of the bar. We appreciate your input, as it helps us improve our services and facilities. Your experience is important to us, and we hope you'll consider giving us another chance in the future. Thank you again for your insights!
by A verified traveler
Posted 27 Oct 2024
Great stay
Comment from Hotel Management
28 Oct 2024 by Austin, Hotel Management
Thank you very much for leaving an incredible review Kyreion. We are glad you enjoyed your stay and hope you will visit us again in the future.
