Ratings based on 927 Verified Reviews
4.3 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 23 Sep 2024
Comment from Hotel Management
23 Sep 2024 by Ricky, Hotel Management
Thanks for taking the time to write a review. Good to know that your stay was great. If we can be of assistance in the future, feel free to contact us. Thanks again, for choosing Best Western Opelika, Alabama.
by A verified traveler from Toronto
Posted 21 Sep 2024
Decent hotel. Clean rooms.
Comment from Hotel Management
23 Sep 2024 by Ricky, Hotel Management
Thanks for taking the time to write a review. Good to know that your stay was great. If we can be of assistance in the future, feel free to contact us. Thanks again, for choosing Best Western Opelika, Alabama.
by A verified traveler
Posted 16 Sep 2024
Comment from Hotel Management
17 Sep 2024 by Management, Hotel Management
Thanks for your review, and appreciate your feedback
by A verified traveler
Posted 16 Sep 2024
Very old and humid. Our room had mold and mildew in the bathroom with hair on the floor. Air conditioner rattled.The staff was friendly and did offer us to change rooms and we did due to mildew in the shower. I would have liked a discount or refund however booking through Expedia did not allow for this. Our rooms were very expensive as we were in town for Auburn game. The second room still had significant mold on vents.
The foyer was clean and smelled nice. We did not eat breakfast so I can not speak to it but looked good.
Comment from Hotel Management
16 Sep 2024 by Management, Hotel Management
We apologize for your negative experience during your stay with us. We take pride in our cleanliness and highest standard of quality. Again, I apologize, and assure you that i will address this matter with our housekeeping staff.
by A verified traveler
Posted 16 Sep 2024
Great stay. Very clean and comfortable. Nice, friendly staff.
Comment from Hotel Management
16 Sep 2024 by Ricky, Hotel Management
Thanks for taking the time to write a review. Good to know that your stay was great. If we can be of assistance in the future, feel free to contact us. Thanks again, for choosing Best Western Opelika, Alabama.
by A verified traveler
Posted 15 Sep 2024
Dirty rooms and bathroom. Stayed here because it was Gabe day and the only option available. Will not stay here again
Comment from Hotel Management
16 Sep 2024 by Mangement, Hotel Management
We apologize for your negative experience during your stay with us. We take pride in our cleanliness and highest standard of quality. Again, I apologize, and assure you that i will address this mater with my housekeeping staff.
by A verified traveler
Posted 6 Sep 2024
Comment from Hotel Management
6 Sep 2024 by Ricky, Hotel Management
Thanks for taking the time to write a review. Good to know that your stay was great. If we can be of assistance in the future, feel free to contact us. Thanks again, for choosing Best Western Opelika, Alabama.
by A verified traveler
Posted 2 Sep 2024
Comment from Hotel Management
3 Sep 2024 by Ricky, Hotel Management
Thank you for your review, and I greatly appreciate you taking the time to do so. Thanks for staying at Best Western Opelika, Alabama. Great to know that you had a pleasant stay.
by A verified traveler
Posted 1 Sep 2024
This was a very nice hotel. Was in town for an Auburn football game. Air Condition in room was good. The room and hallway was clean. Glad they offer a free breakfast.
Comment from Hotel Management
2 Sep 2024 by Ricky, Hotel Management
Thank you for your review, and I greatly appreciate you taking the time to do so. Thanks for staying at Best Western Opelika, Alabama. Great to know that you had a pleasant stay
by A verified traveler
Posted 30 Aug 2024
There was a lot of dirty, laundry bags all over the hallway, and my room was in front of almost the place The laundry and it was A lot of laundry in the floor in the floor Did not quite look clean
Comment from Hotel Management
30 Aug 2024 by Management, Hotel Management
Thank you for your time in leaving feedback concerning your experience during your stay. I apologize that we did not meet your expectations.
