Ratings based on 223 Verified Reviews
4.2 Room cleanliness
4.1 Service & staff
3.9 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 29 Aug 2024 on Hotels
Comment from Hotel Management
30 Aug 2024 by Hotel Team, Hotel Management
Dear Mr Steven,thank you for your review.Kind regards,
by A verified traveler
Posted 16 Aug 2024 on Hotels
The hotel has a very old-fashioned style. The carpet in my room was very worn and there was a hole in the wall. Be prepared to have a parking lot if you are lucky, as the hotel does not have enough parking lots.
Comment from Hotel Management
19 Aug 2024 by Hotel Team, Hotel Management
Dear guest,thank you for your review, we appreciate it. We are sorry our hotel didn't met your expectation, we will take notes from your review and do our best to improve the offer and service.Kind regards,
by A verified traveler
Posted 9 Aug 2024
We had an enjoyable stay, we can recommend this hotel
Comment from Hotel Management
11 Aug 2024 by Hotel Team, Hotel Management
Dear Mrs Amanda,thank you for a review and for recommendation.Kind regards,
by A verified traveler from London
Posted 9 Aug 2024
Nice clean rooms, tasty food and very friendly and helpful staff members.
Comment from Hotel Management
11 Aug 2024 by Hotel Team, Hotel Management
Dear Mr Adam,thank you for your review, we are glad you liked our rooms, food and staff. We hope to welcome you again.Kind regards
by A verified traveler
Posted 5 Jul 2024 on Hotels
It was disturbing wit all the pigeons at the terrace at breakfast.
Comment from Hotel Management
2 Aug 2024 by Hotel team, Hotel Management
Dear Mrs Karolina,Thank you rating your stay at Hotel Kristal. Providing exceptional experiences for our guests is our top priority, and we are thrilled that we could contribute to your positive experience. We are sorry you had a bad experience because of the pigeons. Kind regards,
by A verified traveler
Posted 23 Sep 2023
Rooms little shabby , need new carpet but great location and friendly staff. Great breakfast, convenient to all other restaurants and walking areas, located very close to the sea and great views from the windows
Have nice indoor pool
Comment from Hotel Management
25 Sep 2023 by Hotel Kristal, Hotel Management
Dear Gennady,Thank you for your recent feedback. We're delighted to hear you enjoyed our prime location, friendly staff, and delicious breakfast.We apologize for any inconvenience regarding the room's condition and will look into improving it promptly. Your comfort is our priority.We hope to welcome you back soon for another pleasant stay.Best regards,Hotel Kristal Team
by A verified traveler
Posted 9 Sep 2023 on Hotels
Comment from Hotel Management
11 Sep 2023 by Hotel Kristal, Hotel Management
Dear Mr. Markus,Thank you so much for staying with us and for taking the time to rate your stay.We are very sorry that we did not fulfil your expectation.Regards,Hotel Kristal Team
by A verified traveler
Posted 29 Aug 2023 on Hotels
Comment from Hotel Management
1 Sep 2023 by Hotel Kristal, Hotel Management
Dear Mrs. Natalia,Thank you so much for taking the time to rate your stay at Hotel Kristal.Until some next visit, kind regards,Hotel Kristal Team
by A verified traveler
Posted 26 Aug 2023 on Hotels
Comment from Hotel Management
30 Aug 2023 by Hotel Kristal, Hotel Management
Dear Josef,Thank you so much for the rate you provide us. We look forward to the opportunity to welcome you back again in the future. Until then, take care.Best regards,Hotel Kristal Team
by A verified traveler
Posted 3 Aug 2023
StGreat location and incredible staff
Comment from Hotel Management
11 Aug 2023 by Hotel Kristal, Hotel Management
Dear Alexandre,Thank you very much for your positive review. To provide you an excellent service is always our mission and it is a great pleasure to see that you appreciate our efforts. We are glad to welcome you again to Hotel Kristal.Kind regards,Hotel Kristal Team
