Ratings based on 59 Verified Reviews

4.1 out of 5
82% of guests recommend
4.2 Room cleanliness
4.3 Service & staff
3.9 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveler from Scotland

Average hotel with rooms needing to be refurbished

Posted 27 Jun 2018
Hotel easy to find. Good underground parking. Rooms need to be refurbished. Marks on wall and wallpaper peeling off at joins. Breakfast OK but no staff allocated to welcome, check room no etc. Generally flatters to deceive.
Comment from Hotel Management
7 Jul 2018 by Tanja Janjatović, Quality manager, Hotel Management
Dear CJA, thank You very much for your feedback. Glad to see You enjoyed overall experience. On the other hand sorry that we couldn't exceed your expectations about rooms and welcoming on breakfast, please know that every day we are working on our services and products in order to improve them so we are looking forward to Your next visit to assure you a memorable stay
3 out of 5
by A verified traveler

Posted 1 Dec 2017 on Hotels
Comment from Hotel Management
5 Dec 2017
Dear guest, Thank you for leaving your feedback for our hotel. It would be great help for us if you could write us in which way we exceeded your expectations and what was the issues you didn't like, we can only see that there had been some issues, you gave us 3 from 5 and we would like to improve our services and products. Kind regards, Tanja Janjatović Quality manager
4 out of 5
Recommended
for Couples
by A verified traveler from Burford UK

Reasonable value...

Posted 18 Sep 2017
Pros: Comfortable bed, even though two singles pushed together.
Cons: Reception layout. Fairly impersonal.
Location: Go and see Lucca, the pianist at the Restaurant Kamellia, excellent performer. Lovely walks along the Promenade in both directions.
Very comfortable bed (room 237). Strange to have reception adjoining the bar. Multiple entances very useful. Pleasant evening entertainment. Enjoyed restaurant menu. Fairly good location although not first row to the sea. Unusual layout on ground floor but seemed to work as generally busy for food and drinks.
1 out of 5
by A verified traveler

Looks nice, but.....

Posted 14 Aug 2017 on Hotels
Air conditioning did not work. Second room we were put in smelled of septic.
5 out of 5
by Lucas

Great food, service, and views!

Posted 26 Jun 2017 on Hotels
The staff were kind and helpful, and the room was one of the nicest I have ever had. The breakfast was great, and the views were amazing - much better than I expected since we were not right on the water, but we were high enough to see the Sea in two directions. The one big downside was the internet did not extend to my room, so it seems you have to choose between the rooms with a great view and the rooms close enough to the server to get wifi. Hopefully that will be fixed soon.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 10 Oct 2016 on Hotels
4 out of 5
by A verified traveler

Excellent location in Opatija

Posted 27 Sep 2016 on Hotels
The hotel was in an excellent location with great amenities. The dining at the hotel was very good with a choice of casual dining and cafe food. The service was good and parking available.
4 out of 5
by Paula from Newcastle upon Tyne

Nice hotel in lovely area

Posted 14 Aug 2016 on Hotels
Hotel in a lovely area, great bar and restaurant. Breakfast in sister hotel great with huge variety but rather busy go early. Try their buffet dinner too. Room was a bit dated but in character and plenty of space. Air conditioning took quite a while to get the room cool but worked eventually.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 6 Aug 2016 on Hotels
4 out of 5
by David from Tucson

Posted 4 Jul 2016 on Hotels
Reception staff were outstanding. The only problem is that their air conditioners in the 2 rooms we tried did not work well.