Ratings based on 199 Verified Reviews

4.2 out of 5
83% of guests recommend
4.3 Room cleanliness
4.4 Service & staff
4.1 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 21 Jul 2024
-
5 out of 5
by A verified traveler

Posted 30 Jun 2024
Absolutely loved staying here. The room was warm, quiet and food was impeccable!!! Thank you team.
3 out of 5
by A verified traveler

Posted 3 Jun 2024
Very nice dining facilities
4 out of 5
by A verified traveler

Posted 1 Jun 2024
Great location for the airport. Arrived too late to dine which was a shame. Great room, large and clean, nice views but a little tired.
2 out of 5
by A verified traveler

Disappointed

Posted 8 May 2024 on Hotels
Room was comfortable, warm and clean. Disappointing service though. Initial check in was fine. After being in the room for a bit I went to the front desk and advised that the SKY channels in my room were not working, staff asked what room and said they would come and investigate. No one turned up. Also during check-in, I booked an airport transfer for the next morning, but no one turned up and I had to call a taxi. Almost missed my flight due to the management incompetence.
4 out of 5
by A verified traveler

Posted 13 Mar 2024 on Hotels
Very nice hotel. Staff accommodating.
Comment from Hotel Management
15 Mar 2024 by Raewyn, Hotel Management
Thank you for staying with us and we hope to see you again soon
5 out of 5
by A verified traveler

Posted 22 Jan 2024 on Hotels
Very friendly people, late checkout no problem
Comment from Hotel Management
23 Jan 2024 by Tara, Hotel Management
Hi Peter, Thank you for the 10 out of 10! These good reviews really help us out. We are so glad you enjoyed your stay and we hope to see you again one day.Kind regardsComfort Hotel Flames :)
3 out of 5
by A verified traveler

Posted 28 Dec 2023
Basic requirement of a place to sleep for a short stay is adequate but has nothing much to offer. Property is somewhat tired looking, probably hasn't seen any upgrades or refurbishment for awhile. A little out of the way from the town centre if one needs to have more dining options.
Comment from Hotel Management
29 Dec 2023 by Flames, Hotel Management
Thank you for taking the time to review us your feedback is important to us.
5 out of 5
by A verified traveler

Posted 14 Dec 2023 on Wotif
Room clean and staff very friendly
Comment from Hotel Management
15 Dec 2023 by Raewyn, Hotel Management
Thank you for taking the time to review us we are glad you enjoyed your stay with us
4 out of 5
by A verified traveler

Posted 13 Oct 2023 on Hotels
Very comfortable. Lovely view. Great location to stay the night before an early flight
Comment from Hotel Management
1 Nov 2023 by Tara, Hotel Management
Hi Linda, Thank you so much for your great review. We are so glad you enjoyed your stay and we hope to host you again on day :)Kind Regards,Tara.