Ratings based on 197 Verified Reviews
3.7 Room cleanliness
4.2 Service & staff
3.6 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 23 May 2024
by A verified traveler
Posted 19 May 2024 on Orbitz
by A verified traveler
Posted 14 Apr 2024 on Hotels
by A verified traveler
Posted 19 Oct 2023
The hotel is dilapidated, the blinds were old and broken, the seal around the bath wasn't stuck down. The mattress cover was a duvet!!! The silver in the wash hand basin has peeled off and the two chairs were plastic. Overall it was a dump, in it's hay day it was probably a nice hotel but it hasn't been maintained which is a shame.
We were due to spend another night after our cruise but I cancelled it and booked another hotel as there was no way I was going to stay there another night, even if it was free.
by A verified traveler
Posted 9 Oct 2023
Friendly service, especially Nam, who helped arrange transportation and went overboard with concierge.
by A verified traveler
Posted 27 Sep 2023
by A verified traveler from Chula Vista
Posted 22 Sep 2023
Below average hotel in a super bad area, lots of drug addicts all over. Parking is two blocks away. Room was old with AC that made noises all night long.
by A verified traveler
Posted 17 Jul 2023
Decent hotel. Air conditioning requires the presence the room key. If you are out all day and the weather is hot, the room takes a long time to cool.
by A verified traveler
Posted 25 Jun 2023
This is not a 4 star hotel. Nor sure why expedia will rate as 4 star hotel. Maybe a 1 star hotel. Please stay away.
by A verified traveler
Posted 18 Jun 2023
Staff was nice , friendly, my room was cleaned every day. However the fridge in the room wasn't working, not enough toiletries, plus it was very noisy. The area around hotel is very sketchy, many homeless, drug users around