Ratings based on 198 Verified Reviews

3.1 out of 5
63% of guests recommend
3.3 Room cleanliness
3.7 Service & staff
2.9 Room comfort
2.7 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Great stay

Posted 7 Mar 2020 on Hotels
I was traveling with my older mother and young daughter and our stay was great. We got changed to one of the sister hotels and got an upgrade. The buffet was good.
1 out of 5
by A verified traveler

Posted 13 Feb 2020
Smelt mouldy and a hand washer smelt like fish Paint peeling Carpet was terrible
3 out of 5
by A verified traveler from Southland

Posted 8 Feb 2020 on Wotif
Clean and OK for an over night stay, very dated and in need of renovation.
5 out of 5
by A verified traveler from Alexandra

Posted 19 Jan 2020 on Wotif
Wonderful welcome at reception. Well looked after. Room was spacious and super comfortable.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 18 Jan 2020
3 out of 5
by A verified traveler

Posted 7 Jan 2020 on Hotels
Okay for quick overnight stay.Place is old and run down.Place is isolated and not convent if you do have a car.Needs major upgrade.
5 out of 5
by A verified traveler from Auckland

Posted 5 Jan 2020
We have stayed at this property before too and have enjoyed our stay. The price is affordable even after being on a touristy location. It has a very pleasing old charm to it. The surrounding is picturesque. The rooms are clean and spacious. The only negative was the lack of a microwave. I think the owners need to consider adding microwaves in the rooms for convenience. Other that that it was a perfect stay.
2 out of 5
by A verified traveler

This traveler left a rating score only Posted 4 Dec 2019
5 out of 5
by A verified traveler

Posted 10 Oct 2019
Great location. Pleasing staff. Upgraded to heritage gateway hotel.
5 out of 5
by A verified traveler

Posted 27 Apr 2019
The building was full of character, felt like we stepped back in time. Our room was cosy, clean and comfortable. The lady at the reception was very friendly and helpful. It was just the right place for us.