Ratings based on 294 Verified Reviews
3.5 Room cleanliness
3.5 Service & staff
3.2 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 Nov 2024
Staff was attentive. Mattress and pillows need changing
by A verified traveler
Posted 19 Nov 2024
by A verified traveler
Posted 6 Nov 2024
Very pleased with my stay.
Comment from Hotel Management
14 Nov 2024 by Jamie P, Hotel Management
Thank you for taking the time to write a review of your stay. We are pleased that you had an enjoyable experience, and we look forward to seeing you again in the future.
by A verified traveler
Posted 22 Oct 2024
Great
Comment from Hotel Management
14 Nov 2024 by Jamie P, Hotel Management
Thank you for taking the time to write a review of your stay. We are pleased that you had an enjoyable experience, and we look forward to seeing you again in the future.
by A verified traveler
Posted 20 Oct 2024
just what I needed.
Comment from Hotel Management
14 Nov 2024 by Jamie P, Hotel Management
Thank you for taking the time to write a review of your stay. We are pleased that you had an enjoyable experience, and we look forward to seeing you again in the future.
by A verified traveler
Posted 23 Sep 2024
The bedding was dirty and had hair on the sheets. Garrett was very accommodating and apologetic.
Comment from Hotel Management
14 Nov 2024 by Jamie P, Hotel Management
Thank you for taking the time to write a review of your stay. I am so disappointed that your experience was bad. Please accept my apology. We continually work to improve our hotel, so I really appreciate you providing us with your feedback. We would love to have another chance to provide you with a better experience at our hotel the next time you're in town.
by A verified traveler
Posted 3 Sep 2024
by A verified traveler
Posted 31 Aug 2024
by A verified traveler
Stolen clothes, key card doors,staff says bummer
Posted 12 Aug 2024 on HotelsMy daughter and I actually stayed there until today. If I can find us a place. We're in-between homes. Three nights ago my laundry was stolen from the dryer. Having mentioned this to staff several times I was told it was being dealt with at corporate because they have to review the camera's there. Over three hundred dollars, all basically brand new clothes and some are not replicable bring they're shirts from Sturgis. You'd think they'd at least reimburse my stay three or four nights. I'll mention it today. I'm actually starting to feel like it was someone who works nights there. How disappointing.
by A verified traveler
Posted 4 Aug 2024
The checking time was at 3:00 they asked me to come back 45 minutes later and the room was still not ready had to wait another 45 minutes and the beds had dirty sheets on them and there was food on the floor and the room was not clean at all or the lobby ended up leaving and not spending the night
Comment from Hotel Management
6 Aug 2024 by Jamie P, Hotel Management
Thank you for taking the time to write a review of your stay. I am so disappointed that your experience was bad. Please accept my apology. We continually work to improve our hotel, so I really appreciate you providing us with your feedback. We would love to have another chance to provide you with a better experience at our hotel the next time you're in town.
