Ratings based on 603 Verified Reviews
4.4 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 26 Nov 2024
It was easy to get to off Dodge and is conveniently located close to where I need to go in the morning!
Comment from Hotel Management
26 Nov 2024 by stacy, Hotel Management
Thank you for your feedback
by A verified traveler
Posted 17 Nov 2024
Dishwasher had unused mold smell. After running wash cycle. Could smell mold smell as soon as i crossed in front of dishwasher.
Comment from Hotel Management
18 Nov 2024 by General Manager, Hotel Management
Thank you for letting us know. We will have our engineer go to the room and deep clean it. We hope to see you back in Omaha again.
by A verified traveler
Posted 13 Nov 2024
The room was clean, spacious & comfortable. We had a great sleep; 3 full-size pillows on the bed. Even the couch was comfortable for watching TV. Kitchen has a nice full-size refrigerator with freezer, glassware, dishes, utensils, a toaster and cookware for the microwave.
I really liked breakfast. The coffee was good. Food items included waffles, 3 different breakfast sandwiches and potato/protein bowls, cheese omelet or a ham & cheese frittata, a yogurt dispenser with assorted toppings, bread items, cereals & juices.
Comment from Hotel Management
15 Nov 2024 by General Manager, Hotel Management
Thank you for such a great review! We hope to see you back again soon!
by A verified traveler
Posted 28 Oct 2024
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Comment from Hotel Management
28 Oct 2024 by stacy- guest services manager , Hotel Management
Thank you so much for the review. we hope that you come back and see us again soon
by A verified traveler
Posted 25 Oct 2024
Great location and easy to check in.
Comment from Hotel Management
25 Oct 2024 by cs, Hotel Management
Thank you for the great review
by A verified traveler from Brookings
Posted 13 Oct 2024
The property was well maintained, the staff was very friendly and accommodating location was great. I am sorry to say that the breakfast overall was not very good. Had it been better I would definitely stay there again.
Comment from Hotel Management
14 Oct 2024 by stacy- guest services manager , Hotel Management
Im sorry to hear that the breakfast wasnt up to par. I will be working with my breakfast staff to make it better. I really hope that you would choose us again to make your stay more enjoyable.
by A verified traveler from Sisseton
Posted 13 Oct 2024
Stayed one night with my family. We were able to utilize the pool and hot tub, which were great warm and hot! There is a small shopping mall less than a mile away with great entertainment.
Right off a main highway, quick and easy to get on and off.
Definitely would recommend.
Comment from Hotel Management
14 Oct 2024 by stacy- guest services manager , Hotel Management
Thank you for your review. We appreciate your business with us and hope that you will come back and see us again
by A verified traveler
Posted 8 Oct 2024
Comment from Hotel Management
8 Oct 2024 by Stacy-Guest Services Manager , Hotel Management
I am sorry to hear that Jacob can u please let me know what happened so i can help u. Im sorry the visit wasnt pleasant for you.
by A verified traveler
Posted 6 Oct 2024
The pool/hot tub. Also, the cleanliness and how welcoming the front desk was.
Comment from Hotel Management
7 Oct 2024 by Stacy- Guest services manager , Hotel Management
Thank you for the review we really appreciate your business and hope to see you again soon.
by A verified traveler
Posted 27 Aug 2024
We like the place and the food. The staff during our check in is nice. We asked the night shift staff if we can do late check out and he said we can but upto 1pm only. That’s fine with us. Around 1130 someone knocked on our door irritatedly said that we are supposed to check out at 11. We explained that we nicely asked for a late check out. The woman got mad and raised her voice at us saying that they were not informed and that’s not allowed. She wore a black/dark blue polo shirt same as with the other housekeeping who knocked on our door earlier that day. We hurriedly checked out and found a different person in the front desk. We told her what the other lady did and she said that it was noted that we requested a late check out and just offered an apology. If it is not allowed then we understand but she doesnt have to shout.
Comment from Hotel Management
27 Aug 2024 by CS, Hotel Management
Thanks for the review about your stay with us. I will make sure to bring these issues up to my team and get them address as soon as possible. Again my apologies for the issues and I hope you decide to stay with us in the future.
