Ratings based on 1,007 Verified Reviews
4.1 Room cleanliness
4.2 Service & staff
4.0 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 4 Nov 2024
Location was fantastic
by A verified traveler
Posted 30 Oct 2024
Comment from Hotel Management
31 Oct 2024 by Krisztina, Hotel Management
Thank you for your feedback and review, we really appreciate it. We're glad you enjoyed your stay with us and hope to see you again in the future!
by A verified traveler
Posted 30 Oct 2024
by A verified traveler
Posted 29 Oct 2024
Great stay, no issues!
Comment from Hotel Management
30 Oct 2024 by Krisztina, Hotel Management
Thank you for your feedback and review, we really appreciate it. We're glad you enjoyed your stay with us and hope to see you again in the future!
by A verified traveler
Posted 28 Oct 2024
I really liked the location and staff. But the property is dated and not necessarily clean.
by A verified traveler
Posted 28 Oct 2024
Comment from Hotel Management
30 Oct 2024 by Krisztina, Hotel Management
Thank you for your feedback and review, we really appreciate it. We're glad you enjoyed your stay with us and hope to see you again in the future!
by A verified traveler
Posted 27 Oct 2024
The rooms are clean and spacious! The breakfast is good.
Comment from Hotel Management
30 Oct 2024 by Krisztina, Hotel Management
Thank you for your feedback and review, we really appreciate it. We're glad you enjoyed your stay with us and hope to see you again in the future!
by A verified traveler
Posted 26 Oct 2024
Didn’t stay, no refund.
by A verified traveler
Posted 26 Oct 2024
The reason I rated lower than normal is because we had to ask for a pack-play and then they didn’t give us bedding and the pack-n-play was broken.
We had 2 kiddos sleep on the pull out coach. We asked for bedding and they brought sheets. We had to ask for a blanket and go back down to the front desk. Then we realized there were no pillows. They told us they didn’t keep extra pillows and had to go to the hotel next door to get them. It made us feel really bad about asking- but our kiddos didn’t have pillows to sleep with.
Lastly we asked for extra sets of towels (there were 2 total towels in the room). We were walking out the door for supper and the workers behind the desk were making fun of the fact that we needed SO many extra towels. I found it very disrespectful and u professional.
Other than that, the rooms were good and our kiddos loved the pool.
by A verified traveler
Posted 26 Oct 2024
Great place, easy to walk to CHI. Only complaint is that you have to pay for parking as a guest.
Comment from Hotel Management
26 Oct 2024 by Krisztina, Hotel Management
Thank you for your feedback and review, we really appreciate it. We're glad you enjoyed your stay with us and hope to see you again in the future!
