Ratings based on 185 Verified Reviews

4.1 out of 5
94% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler

Dated and unfriendly

Posted 15 Aug 2024 on Hotels
The hotel was dated and smelled humid. There were few restaurants available outside the premises and not walkable distances. The service was average and not foreigners friendly. The onzen was great.
5 out of 5
by A verified traveler

Posted 26 May 2024
good hotel n service👍👍
5 out of 5
by A verified traveler

Loved the Onsen

Posted 7 Jan 2020 on Hotels
We did the Tateyama Alpine Route from Toyama and decided to stay in Omachi. To get to Omachi there is a bus you can catch after getting off the tunnel electric bus in Ogizawa. We were pleasantly surprised with our room located on the top floor and had our own balcony. We stayed in a traditional Japaneses room which had its own toilet and bathroom. The onsen offered at this hotel is fantastic. Inside and outside onsen with sauna. The staff are helpful. Due to the timing of luggage forward service, our luggage had to be forwarded to the hotel a day prior to us arriving. The hotel and staff kept it safe us, which was great. We would definitely stay here again.
5 out of 5
by A verified traveler

Wonderful Hot Springs Bath

Posted 4 May 2019 on Hotels
Be sure to enjoy the large hot springs baths at the hotel. Be prepared to sleep on futons over tatami mats. There are several attractions that you can easily access using the two circular bus routes in Omachi.
5 out of 5
Recommended
for Families
by A verified traveler

Nice hotel for getting to Tateyama Kurobe

Posted 19 Jun 2018 on Orbitz
It is a good choice for rather tight budget with buffet half board options near the area. Originally I booked a 8-tatami triple room, I was told later at the hotel for a free upgrade offer to 10-tatami triple room. It was a surprise to me. Also the onsens in hotel also were great experience and relaxing. If you would like to visit Tateyama Kurobe area, it would be a choice for you as an economical half board option.
4 out of 5
by A verified traveler

One night in Kurobe

Posted 17 Jun 2018 on Hotels
The room is clean but somewhat small, and no bathroom inside the room. We have to take shower with others together pubicly and we did not expect that.
4 out of 5
by A verified traveler

Inflexible checkin

Posted 27 Apr 2018 on Hotels
Not very flexible in the checking time. All who came earlier than 3pm were told that the room is not ready. Only nearer to 3 pm were the room released to us.
5 out of 5
by Loh

Highly recommended this hotel.

Posted 8 Jul 2017 on Hotels
I loved this hotel of the quietness location, nice dining place with serve quality foods, convenience bus access to destination location and nice indoor and outdoor onsen. It is a very memorable to stay in this nice Japanese traditional onsen hotel. Highly recommended.
5 out of 5
by A verified traveler

Refresh

Posted 11 Jun 2017 on Hotels
Great location and experiences
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted 5 Jun 2017
Room is clean. Location is great and close to the bus stop. Staff is courteous and always trying to help. Buffet dinner is outstanding.