Ratings based on 41 Verified Reviews
4.8 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 3 Jun 2024
Highly recommended for its atmosphere and onsen
by A verified traveler
Posted 24 May 2024
Food and service were excellent.
by A verified traveler from Beechhurst
Posted 27 Apr 2024
Attentive service. Super spa. Amazing cuisine.
by A verified traveler
Posted 21 Apr 2024
Love the location, which is 15 min from Ogizawa station for the Tateyama Alpen Route. It has plenty of parking and staff welcomed us at the parking lot and guided us through the entire check-in process. You will have to make request early if you have a preferred dining time for breakfast and dinner. For dinner, it was either 5:30 or 7:30. There are more options for breakfast but if you check in late, they may be out of spots for certain times. Dinner was very fancy and consisted of multiple small bites. Overall very delicious food and great service. We also love the free activities near the lobby. When we were there, they had rice congee/porridge in the morning, tea in the afternoon and sake in the evening. We also enjoyed the private bath tub in our room since we were traveling with small children. Out of the three hotels we stayed in this trip, this had the "coldest" hot spring at around 40 degrees Celcius, which was perfect for the kids.
by A verified traveler
Posted 30 Jan 2024 on Hotels
by A verified traveler
Posted 29 Dec 2023 on Hotels
by A verified traveler
Posted 20 Nov 2023 on Hotels
by A verified traveler
Posted 1 Jul 2023
Everything was great from the start of our in room check in. Excellent service from all the staff with special mention to Ochia. Complimentary car park, 6 star half board menu. Both breakfast and dinner were so sumptuous and exquisitely planned! The onsen facilities were fantastic too. My family enjoyed our 2 nights of relax stay enroute to our alpine route. Hoshino hospitality is out of this world! Will defintely stay at Hoshino when we travel to Japan again.
by A verified traveler
Posted 31 Oct 2020 on Hotels
by A verified traveler
Posted 2 Dec 2019 on Hotels
