Ratings based on 192 Verified Reviews
4.2 Room cleanliness
4.4 Service & staff
3.9 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 30 Mar 2024
by A verified traveler
Posted 20 Aug 2023
Having the Truckee River right outside of your room was wonderful. Really enjoyed sitting on the balcony and have breakfast.
Comment from Hotel Management
20 Aug 2023 by Lodge Manager, Hotel Management
Thanks James for staying with us!
by A verified traveler
Posted 29 Jul 2023
The staff are very friendly and professional. The lodge is on the older side but well maintained. Little things like a drapery hanging off the rod were not really a problem. There are condos across the river that can look straight in to your room so having the window and door open for cool air is a problem. No AC in the warm summer so that is a must. I would stay again, great value for the area.
Comment from Hotel Management
29 Jul 2023 by Lodge Manager, Hotel Management
Thank you Kathy for your honest and fair comments, very helpful for other guests to know! Hoping to host you again in the cooler season some time, enjoy your summer!
by A verified traveler
Posted 18 Jul 2023
Enjoyed our stay, our balcony overlooked the Truckee River.
A screen was needed for the bathroom window.
Comment from Hotel Management
18 Jul 2023 by Lodge Manager, Hotel Management
Thanks again Linda for staying with us! Noted about the screen too- not sure where it went but we will replace!
by A verified traveler
Rustic/Charming/Great staff
Posted 9 Jul 2023 on HotelsThe staff was friendly, accommodating, and just lovely to engage with; from reception (Danielle/Alicia/Stephanie) to Kat at the restaurant and Asa as our server on my birthday. Everyone we crossed paths with during our two week stay was terrific.
The Lodge has charm and our room had some minor updates (new fridge and Keurig machine) but if you come here, be sure and ask for a remodeled/updated room. Rustic charm is great and this place has it for sure!
Unfortunately, the room we were given had not been repaired/updated/remodeled in many years and because of that the condition of the room and bathroom reflected some neglect. We mentioned our concerns at check out and in a follow up conversation were told the quick fixes were implemented right away…so that tells me the staff care and are very responsive!
The food was sublime. Everything I ate was delicious. The prices are comparable to other restaurants in the area, so be prepared.
The Truckee River is the big draw and if/when we come back to this area, we’ll want to enjoy this beautiful place again.
Comment from Hotel Management
18 Jul 2023 by Lodge Manager, Hotel Management
Peter thank you again so much for staying with us and your candid, honest review and feedback! We really appreciate guests like you and hope to host you again soon!
by A verified traveler
Beat ! Needs substantial upgrade.
Posted 24 Jun 2023 on HotelsGenerally speaking, the place needs substantial upgrading, not just in the rooms (which look to be 1980's vintage) but in the entire property: cracked concrete, peeling paint, this could be an interesting place with some real investment. The restaurant was good with very good bar service
Comment from Hotel Management
24 Jun 2023 by Lodge Manager, Hotel Management
Thank you for staying with us. We are constantly working on upgrades for this old property but appreciate your specific comments. The roof was just replaced, and we are in the process of repainting (while you were here, in fact). Hope to host you again when things are looking fresh!
by A verified traveler
Posted 5 May 2023 on Hotels
I like this place. It is however like stepping back in time 50 years. Rooms are a little outdated, but the staff is kind and the kitchen is good.
by A verified traveler
Posted 24 Apr 2023
Everyone was very friendly and the bar/restaurant staff were very nice.
by A verified traveler
Posted 24 Mar 2023
by A verified traveler
Posted 13 Feb 2023
My room over looks the river it was just perfect what I needed to rest and not difficult to get to the ski lifts can take Tart or Mountaineer free transportation. I will definitely stay here again in the future.
